iYos provides outreach services for youth (ages 13-19) experiencing urgent and emergent mental health and substance use issues. Youth accessing iYos may be experiencing: acute disturbances in mood, thinking or behaviour which might manifest with suicidal ideation, mood problems or psychotic symptoms; moderate to severe primary substance use with or without mental illness; functional challenges associated with housing, income and health; and difficulties accessing health and social services. iYos can provide crisis intervention, short-term counselling, education, Intensive Case Management (ICM) services, and assessments. Additional support and consultation to parents regarding their youth in crisis is also offered. iYOS is available 7 days per week for urgent matters with staff available weekdays 8:30 am to 11:00 pm, and weekends 11:00 am to 11:00 pm.