You deserve to be heard.
We’re here to listen.

This sexual assault response line is available 24/7. Skilled support workers are here to listen and provide non-judgmental support and information. Services are free and confidential.

If you are in crisis and/or distress and require an immediate response, this is a 24 hour, 7 days a week Distress Line, BC-wide.

Kids Help Phone is a free and anonymous service that supports young people as they build the skills and abilities they’ll need to improve their emotional health and well-being. In addition to an array of counselling options, they offer young people a wide range of online resources and work tirelessly to share young people’s perspectives on a societal level – locally, nationally, and globally.

Need help right now? Call 1-800-668-6868 to speak to a counsellor.
Need help but not urgently? Visit websites to find support:

Kids Help Phone: http://kidshelpphone.ca
BroTalk: http://www.brotalk.ca
Resources Around Me: https://kidshelpphone.ca/resourcesaroundme/welcome.html

Kids Help Phone promises that all calls and live chat are anonymous and confidential. Kids Help Phone professional counsellors provide free support to young people across Canada in both English and French.

24/7 Phone: 1-800-668-6868
Live Chat: Wed- Sun 6pm to 2am EST
http://kidshelpphone.ca/Teens/AskUsOnline/Chat-counselling.aspx
App: https://kidshelpphone.ca/Teens/PhoneUs/AlwaysThere.aspx

A 24-hour women’s crisis line. Someone is available 24 hours a day, 7 days a week.

Are you in danger? Is someone you know being threatened? Want to make a difference?

Call the Youth Against Violence Line and talk one-on-one to a YAV Line support worker 24 hours a day, 7 days a week

If you’re in any way concerned about your safety or the safety of others, we can help. Anything you say is kept completely confidential and you remain totally anonymous – we don’t have call display either. And, because the YAV Line is a multilingual service, we can talk to you in your language.

Concerned parents, teachers, caregivers, service providers and others are also welcome to call for information and assistance.

If you are in immediate danger, please call 911 or your local police department.

The North Shore Youth Safe House is a two tier, multi-component resource for youth between the ages of 13 and 18 in need of a safe bed where their immediate basic needs can be met. The upper floor of the home is a four bed 24 hour staffed resource providing short-term emergency accommodation and support services designed to return the youth to a stabilized family home or alternate living environment. The lower level of the home is a separate, two bed longer-term resource designed to provide transitional support towards independent living.

– Are you at risk of harm or abuse?
– Do you need a safe place to stay?
– Are you afraid to go home? Do you have problems at home?
– Are you couch surfing, been kicked out of home or evicted?
– Are you a parent or caregiver in need of a place to turn?

The Safe House is staffed by caring and friendly youth workers 24 hours a day, 7-days a week and utilizes an Integrated Case Management approach to provide the community supports required to meet the complex needs of high risk youth. Residents of the Safe House have access to:

– Family Support Workers, Parent-Teen Mediation and Transitional Youth Workers provided by Hollyburn Family Services under contract with the Ministry of Children and Family Development
– Drug and Alcohol Assessment provided by Vancouver Coastal Health
– On-going and after-care support of Community Youth Outreach Workers funded by the three North Shore municipalities
– Nutritious meals, a clean room and bed, baths, showers, and laundry facilities
– Referral to other required services such as medical help, mental health support, educational and vocational counselling

Referrals:

Individuals may self refer to the North Shore Safe House. We also accept referrals from: Family, Friends, School Counsellors, Youth Workers, Alcohol & Drug Counsellors, Social Workers, Police / RCMP, Community Nurses, Mental Health Workers, and other concerned individuals.

If you or someone you know is a North Shore youth, aged 13-18, needing a safe place to stay, call our 24-hour toll-free line at 1-877-78-YOUTH (1-877-789-6884) to speak with someone who can help.

The North Shore Youth Safe House is licensed by Vancouver Coastal Health.

The KUU-US Crisis Response Services provide crisis line support services for Indigenous people in BC. The 24-hour crisis line is available 7 days a week, from anywhere in the province.

All crisis response personnel are certified and trained in Indigenous cultural safety and therefore bring an understanding of history and trauma to their roles. KUU-US helps individuals with mental health issues and crises related to residential school, child welfare, addiction, health concerns, divorce/separation, suicide ideation/survivorship, grief/loss, crime, abuse, peer pressure and financial distress.

Struggling with anxiety? Tired of missing out? There are things you can do to stop anxiety and fear from controlling your life. MindShift is an app designed to help teens and young adults cope with anxiety. It can help you change how you think about anxiety. Rather than trying to avoid anxiety, you can make an important shift and face it.

MindShift will help you learn how to relax, develop more helpful ways of thinking, and identify active steps that will help you take charge of your anxiety. This app includes strategies to deal with everyday anxiety, as well as specific tools to tackle:
•Test Anxiety
•Perfectionism
•Social Anxiety
•Performance Anxiety
•Worry
•Panic
•Conflict

Think of MindShift as your portable coach helping you face challenging situations and take charge of your life.

MindShift is the work of a joint collaboration between AnxietyBC, a non-profit organization devoted to increasing the public’s awareness and access to evidence-based resources on anxiety disorders, and BC Children’s Hospital, an agency of the Provincial Health Services Authority. Funding for MindShift enhancements was made possible by the RBC Children’s Mental Health Project.

At HealthLink BC, you will find medically-approved information on more than 5,000 health topics, symptoms, medications, and tips for maintaining a healthy lifestyle. You can also search the online Directory to find health services near you.

Call 8-1-1 from anywhere in British Columbia to speak with a nurse any time of the day or night. On weekdays, you can speak to a dietitian about nutrition and healthy eating. At night, we have pharmacists available to answer your medication questions.

If you are a child or youth and you or someone you know is unsafe or being abused, call the Helpline for Children at 1-877-631-8282 at any time. The call is free and you do not have to give your name.

Abuse can be physical, emotional or sexual. Abuse can be abandonment, desertion, neglect, ill-treatment, or failure to meet the physical, emotional needs or medical needs of a child. Abuse can be stopped.

If you think a child or youth under 19 may be at risk, you have a legal duty under the CFCSA to report your concern. Call Ministry of Children and Family Development’s Provincial Centralized Screening (PCS) at 1-800-663-9122 any time, day or night.

If a child or youth is in immediate danger, call 9-1-1 or your local police first. After calling police, you should also call Provincial Centralized Screening (PCS) at 1-800-663-9122.

Your call will be answered by a PCS child welfare worker. They receive and assess reports and provide information about support services.

They are available 24 hours a day, 365 days a year.
You can call at any time, day or night, you do not have to give your name, and you do not need to be certain to make a report. Just share what you know.
 

211 is a nonprofit organization that specializes in providing information and referrals regarding community, government and social services in BC. Our help line services include 211, the Alcohol and Drug Information and Referral Service (ADIRS), the Problem Gambling Help Line, VictimLink BC, and the Youth Against Violence Line.

211 is a confidential, multilingual telephone service available in Metro Vancouver, Fraser Valley, Squamish-Lillooet and Sunshine Coast Regional Districts. The line provides free information and referral to a full range of community, social, and government services, and operates twenty-four hours a day, seven days a week.