Drugs & Alcohol
Home
  • Urgent Help
    • Peer Assisted Care Team (PACT)

      1835 Lonsdale Avenue suite 300, North Vancouver, BC V7M 2J8

      PACT is a mobile civilian-led team launched on November 4, 2021, that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.

      Read More →

      Services are available in English and Farsi

      If you or your loved one is in immediate danger, call 9-1-1. If the situation involves imminent safety risks or a possible threat of violence, police may be required to respond.


      PACT is a mobile civilian-led team that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.  Call 1-888-261-7228 or text 778-839-1831.

      PACT is your local support team that you can reach out to when you or someone around you is in distress due to:

      • thoughts of self-harm or suicide
      • family members experiencing challenges
      • substance use
      • loss of reality
      • feelings of hopelessness or despair
      • social isolation and loneliness
      • fear, anxiety, and depression
      • other mental health-related emergencies

      How we can help:

      • Offer support to you or your loved one over the phone, text, or in-person wherever you feel comfortable
      • Listen without judgement and provide a safe space for you to share your story and tell us what is going on
      • Provide crisis counselling and de-escalation
      • Advocate for you and accompany you to emergency departments, police stations, or community organizations
      • Connect you to the appropriate resources, services and supports in the community to meet your underlying needs
      • Provide short-term follow-up care to you and your family after a crisis event

      What we cannot do:

      • Transport you or your loved one from one place to another in the staff vehicle (if needed, transportation will be provided through taxi services)
      • Perform psychological assessments to diagnose mental illnesses or write prescriptions for medication
      • Make referrals to psychiatrists or other medical specialists for specific treatments for mental or physical health conditions (but we can help you to access primary care)
      • Fast-track applications for housing, income or disability assistance, or mental health services.
    • Kids Help Phone

      North Vancouver, BC

      A 24 hour phone line, website and smartphone app providing immediate support, counselling or assistance.

      Read More →

      Kids Help Phone is a free and anonymous service that supports young people as they build the skills and abilities they’ll need to improve their emotional health and well-being. In addition to an array of counselling options, they offer young people a wide range of online resources and work tirelessly to share young people’s perspectives on a societal level – locally, nationally, and globally.

      Need help right now? Call 1-800-668-6868 to speak to a counsellor.
      Need help but not urgently? Visit websites to find support:

      Kids Help Phone: http://kidshelpphone.ca
      BroTalk: http://www.brotalk.ca
      Resources Around Me: https://kidshelpphone.ca/resourcesaroundme/welcome.html

      Kids Help Phone promises that all calls and live chat are anonymous and confidential. Kids Help Phone professional counsellors provide free support to young people across Canada in both English and French.

      24/7 Phone: 1-800-668-6868
      Live Chat: Wed- Sun 6pm to 2am EST
      http://kidshelpphone.ca/Teens/AskUsOnline/Chat-counselling.aspx
      App: https://kidshelpphone.ca/Teens/PhoneUs/AlwaysThere.aspx

      Tap To Call
    • FOUNDRY North Shore

      211 West 1st Street, North Vancouver, BC

      A “one stop shop” where young people can find hope, help and support on the North Shore.

      Read More →

      Foundry North Shore is a place where any youth or parent in our community can find easy access to the help they need, when they need it. It is an integrated youth and family initiative that transforms how mental health and substance use services are delivered on the North Shore; providing early intervention to support young peoples’ well being.

      Hosted by Vancouver Coastal Health, Foundry North Shore unites over 10 partner organizations that work together to address the health care needs of youth ages 12 to 24 and their families.

      Drop In Counselling Hours
      Monday & Thursday 1:00 pm – 6:00 pm
      Tuesday/ Wednesday 1:00 pm – 5:00 pm

      Medical Services Drop In
      Monday to Thursday 2:30 pm – 5:00 pm

    • North Shore Youth Safe House

      North Vancouver, BC

      Youth safe house program provided by Hollyburn Family Services

      Read More →

      The North Shore Youth Safe House is a two tier, multi-component resource for youth between the ages of 13 and 18 in need of a safe bed where their immediate basic needs can be met. The upper floor of the home is a four bed 24 hour staffed resource providing short-term emergency accommodation and support services designed to return the youth to a stabilized family home or alternate living environment. The lower level of the home is a separate, two bed longer-term resource designed to provide transitional support towards independent living.

      – Are you at risk of harm or abuse?
      – Do you need a safe place to stay?
      – Are you afraid to go home? Do you have problems at home?
      – Are you couch surfing, been kicked out of home or evicted?
      – Are you a parent or caregiver in need of a place to turn?

      The Safe House is staffed by caring and friendly youth workers 24 hours a day, 7-days a week and utilizes an Integrated Case Management approach to provide the community supports required to meet the complex needs of high risk youth. Residents of the Safe House have access to:

      – Family Support Workers, Parent-Teen Mediation and Transitional Youth Workers provided by Hollyburn Family Services under contract with the Ministry of Children and Family Development
      – Drug and Alcohol Assessment provided by Vancouver Coastal Health
      – On-going and after-care support of Community Youth Outreach Workers funded by the three North Shore municipalities
      – Nutritious meals, a clean room and bed, baths, showers, and laundry facilities
      – Referral to other required services such as medical help, mental health support, educational and vocational counselling

      Referrals:

      Individuals may self refer to the North Shore Safe House. We also accept referrals from: Family, Friends, School Counsellors, Youth Workers, Alcohol & Drug Counsellors, Social Workers, Police / RCMP, Community Nurses, Mental Health Workers, and other concerned individuals.

      If you or someone you know is a North Shore youth, aged 13-18, needing a safe place to stay, call our 24-hour toll-free line at 1-877-78-YOUTH (1-877-789-6884) to speak with someone who can help.

      The North Shore Youth Safe House is licensed by Vancouver Coastal Health.

      Tap To Call
    • HealthLinkBC

      At HealthLink BC, you will find medically-approved information on more than 5,000 health topics, symptoms, medications, and tips for maintaining a healthy lifestyle. You can also search the online Directory to find health services near you. Call 8-1-1 from anywhere in British Columbia to speak with a nurse any time of the day or night.…

      Read More →

      At HealthLink BC, you will find medically-approved information on more than 5,000 health topics, symptoms, medications, and tips for maintaining a healthy lifestyle. You can also search the online Directory to find health services near you.

      Call 8-1-1 from anywhere in British Columbia to speak with a nurse any time of the day or night. On weekdays, you can speak to a dietitian about nutrition and healthy eating. At night, we have pharmacists available to answer your medication questions.

      Tap To Call
    • YouthInBC.com

      North Vancouver, BC

      A 24 hour website that provides immediate information, support and resources.

      Read More →

      YouthInBC.com supports young people in distress, and those concerned about them, by providing the community’s youth the opportunity to receive non-judgmental, free online crisis intervention counselling, information and resources from highly trained volunteers. This online support is now easily accessible through smartphones, allowing youth access to real-time, online support anywhere.

      YouthInBC.com is a program of the Crisis Centre.

      Tap To Call
    • Youth Urgent Response Team (YURT)

      152 East 15th Street, North Vancouver, BC

      Intensive youth outreach provided by Vancouver Coastal Health.

      Read More →

      A multi-disciplinary and evidence-informed approach to support 13-19 year old youth who are in need of more urgent or intensive mental health and/or substance use services. Outreach workers can provide services in the community.

      YURT is for youth experiencing the following:
      • Acute disturbance in mood, thinking or behavior which might manifest with suicidal ideation, mood problems or psychotic symptoms
      • Moderate to severe primary substance use with or without mental illness
      • Functional challenges associated with housing, income and health
      • Difficulties accessing health and social services

  • Youth Outreach Workers
    • Youth Engagement and Empowerment

      I’ve worked in the field of Children & Youth for over 12 years. During this time I’ve dedicated my time in supporting them in Sports, Martial Arts, Play and of course in navigating through their adolescence.

      Read More →

    • FOUNDRY North Shore

      211 West 1st Street, North Vancouver, BC

      A “one stop shop” where young people can find hope, help and support on the North Shore.

      Read More →

      Foundry North Shore is a place where any youth or parent in our community can find easy access to the help they need, when they need it. It is an integrated youth and family initiative that transforms how mental health and substance use services are delivered on the North Shore; providing early intervention to support young peoples’ well being.

      Hosted by Vancouver Coastal Health, Foundry North Shore unites over 10 partner organizations that work together to address the health care needs of youth ages 12 to 24 and their families.

      Drop In Counselling Hours
      Monday & Thursday 1:00 pm – 6:00 pm
      Tuesday/ Wednesday 1:00 pm – 5:00 pm

      Medical Services Drop In
      Monday to Thursday 2:30 pm – 5:00 pm

  • Mental Health and Family Support
    • Hollyburn Support Services

      267 Esplanade W #105, North Vancouver, BC V7M 2R3

      Hollyburn Support Services offers a variety of counselling services in person, online, and by phone.

      Read More →

      The following services are offered in North Vancouver:

      Individual Counselling

      Couples/Relationship Counselling

      Co-Parenting/Parenting Counselling

      Family Counselling

      First Language Counselling (Currently: Farsi, Czech, Slovak, Turkish, Polish)

      CVAP (Crime Victim Assistance Program) Counselling

      Walk/Talk Outdoor Counselling

    • Peer Assisted Care Team (PACT)

      1835 Lonsdale Avenue suite 300, North Vancouver, BC V7M 2J8

      PACT is a mobile civilian-led team launched on November 4, 2021, that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.

      Read More →

      Services are available in English and Farsi

      If you or your loved one is in immediate danger, call 9-1-1. If the situation involves imminent safety risks or a possible threat of violence, police may be required to respond.


      PACT is a mobile civilian-led team that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.  Call 1-888-261-7228 or text 778-839-1831.

      PACT is your local support team that you can reach out to when you or someone around you is in distress due to:

      • thoughts of self-harm or suicide
      • family members experiencing challenges
      • substance use
      • loss of reality
      • feelings of hopelessness or despair
      • social isolation and loneliness
      • fear, anxiety, and depression
      • other mental health-related emergencies

      How we can help:

      • Offer support to you or your loved one over the phone, text, or in-person wherever you feel comfortable
      • Listen without judgement and provide a safe space for you to share your story and tell us what is going on
      • Provide crisis counselling and de-escalation
      • Advocate for you and accompany you to emergency departments, police stations, or community organizations
      • Connect you to the appropriate resources, services and supports in the community to meet your underlying needs
      • Provide short-term follow-up care to you and your family after a crisis event

      What we cannot do:

      • Transport you or your loved one from one place to another in the staff vehicle (if needed, transportation will be provided through taxi services)
      • Perform psychological assessments to diagnose mental illnesses or write prescriptions for medication
      • Make referrals to psychiatrists or other medical specialists for specific treatments for mental or physical health conditions (but we can help you to access primary care)
      • Fast-track applications for housing, income or disability assistance, or mental health services.
    • Youth Engagement and Empowerment

      I’ve worked in the field of Children & Youth for over 12 years. During this time I’ve dedicated my time in supporting them in Sports, Martial Arts, Play and of course in navigating through their adolescence.

      Read More →

    • Manager, Community Health and Wellness – Squamish Nation

      320 Seymour Blvd, North Vancouver, BC V7J 2J3

      Read More →

    • FOUNDRY North Shore

      211 West 1st Street, North Vancouver, BC

      A “one stop shop” where young people can find hope, help and support on the North Shore.

      Read More →

      Foundry North Shore is a place where any youth or parent in our community can find easy access to the help they need, when they need it. It is an integrated youth and family initiative that transforms how mental health and substance use services are delivered on the North Shore; providing early intervention to support young peoples’ well being.

      Hosted by Vancouver Coastal Health, Foundry North Shore unites over 10 partner organizations that work together to address the health care needs of youth ages 12 to 24 and their families.

      Drop In Counselling Hours
      Monday & Thursday 1:00 pm – 6:00 pm
      Tuesday/ Wednesday 1:00 pm – 5:00 pm

      Medical Services Drop In
      Monday to Thursday 2:30 pm – 5:00 pm

    • North Shore Youth Safe House

      North Vancouver, BC

      Youth safe house program provided by Hollyburn Family Services

      Read More →

      The North Shore Youth Safe House is a two tier, multi-component resource for youth between the ages of 13 and 18 in need of a safe bed where their immediate basic needs can be met. The upper floor of the home is a four bed 24 hour staffed resource providing short-term emergency accommodation and support services designed to return the youth to a stabilized family home or alternate living environment. The lower level of the home is a separate, two bed longer-term resource designed to provide transitional support towards independent living.

      – Are you at risk of harm or abuse?
      – Do you need a safe place to stay?
      – Are you afraid to go home? Do you have problems at home?
      – Are you couch surfing, been kicked out of home or evicted?
      – Are you a parent or caregiver in need of a place to turn?

      The Safe House is staffed by caring and friendly youth workers 24 hours a day, 7-days a week and utilizes an Integrated Case Management approach to provide the community supports required to meet the complex needs of high risk youth. Residents of the Safe House have access to:

      – Family Support Workers, Parent-Teen Mediation and Transitional Youth Workers provided by Hollyburn Family Services under contract with the Ministry of Children and Family Development
      – Drug and Alcohol Assessment provided by Vancouver Coastal Health
      – On-going and after-care support of Community Youth Outreach Workers funded by the three North Shore municipalities
      – Nutritious meals, a clean room and bed, baths, showers, and laundry facilities
      – Referral to other required services such as medical help, mental health support, educational and vocational counselling

      Referrals:

      Individuals may self refer to the North Shore Safe House. We also accept referrals from: Family, Friends, School Counsellors, Youth Workers, Alcohol & Drug Counsellors, Social Workers, Police / RCMP, Community Nurses, Mental Health Workers, and other concerned individuals.

      If you or someone you know is a North Shore youth, aged 13-18, needing a safe place to stay, call our 24-hour toll-free line at 1-877-78-YOUTH (1-877-789-6884) to speak with someone who can help.

      The North Shore Youth Safe House is licensed by Vancouver Coastal Health.

      Tap To Call
    • Blue Wave Youth Mental Health Program

      Blue Wave strives to make a difference in the lives of youth struggling with depression, anxiety, suicidal thoughts and/or mental health issues.

      Read More →

      Blue Wave is a program of the Canadian Mental Health Association BC Division which works to support the mental health of youth in British Columbia. Their vision is “To build awareness and acceptance of personal challenges faced by those dealing with mental health issues through education, understanding and support”.

      Check out the Blue Wave website for a “Wellness Check”, stories from youth with lived experience, resources and to learn more about their programs: the Janice Lee Blue Wave Bursary, the “Living Life to the Full for Youth” life skills course and Blue Wave social media.

    • Living Systems Counselling

      209 - 1500 Marine Drive, North Vancouver, BC

      Living Systems Counselling services include individual, couple and family counselling as well as play therapy or pastoral counselling. They offer affordable rates and minimum wait times at convenient locations. Living Systems Counselling utilizes Bowen family systems theory and therapy to address a wide variety of challenges. This counselling approach can help you think more clearly…

      Read More →

      Living Systems Counselling services include individual, couple and family counselling as well as play therapy or pastoral counselling. They offer affordable rates and minimum wait times at convenient locations.

      Living Systems Counselling utilizes Bowen family systems theory and therapy to address a wide variety of challenges. This counselling approach can help you think more clearly about yourself and your relationships.

      To inquire about an appointment contact 604 926 5496. No doctor’s referral is required.

      As a non-profit organization they offer counselling to all, regardless of age, sexual orientation, religious beliefs or income levels.

    • 15th Street Youth Services – Vancouver Coastal Health

      152 East 15th Street, North Vancouver, BC

      Substance misuse outpatient counselling services provided through Vancouver Coastal Health.

      Read More →

      15th Street Youth Services provides substance misuse (or concurrent) outpatient counseling services to youth (13 – 18 years old) and their families throughout the North Shore. Services are voluntary, youth-friendly, client centered, culturally relevant, free, confidential and grounded in best practice. Family participation, though not mandatory, is encouraged.

      Services provided included:

      Psychosocial assessments
      Individual counseling
      Family consultation, coaching and therapy
      Therapeutic groups
      Outreach
      Parent consultation / groups
      Psychiatric assessments, consultations & medication management
      Transition planning
      Referrals

    • Canadian Mental Health Association

      300 - 1835 Lonsdale Avenue, North Vancouver, BC

      Clinically directed mental health & addiction services for youth & families.

      Read More →

      CMHA offers clinically directed mental health and addiction services for youth and their families. Individual, group and recreational counselling/therapy available. Self-referral.

    • North Shore ADHD & Addiction Clinic

      220 - 145 Chadwick Court, North Vancouver, BC

      Private, fee for service assistance for youth & families.

      Read More →

      Private services for children, youth and families with ADHD and addiction issues. Access to clinical counselling, group and individual therapy. Fee for service.

    • North Shore Youth Mental Health & Addiction Services – VCH

      5th Floor, 132 West Esplande, North Vancouver, BC

      Free mental health services for youth accessed through MCFD
      Free substance use services for youth with direct access through North Shore C&YMH & Addiction Services – VCH

      Read More →

      Multidisciplinary team consisting of Youth Concurrent Disorder clinicians, Mental Health Clinicians, Psychiatrists, Behavior Support Workers, and Alcohol and Drug Prevention Educators. Referring problems include substance use, anxiety, depression, behavioral issues, ADHD and other mental health issues.

      Mental health services are accessed through the Ministry of Children and Family Development centralized intake. Referrals for Addiction Services are made directly to the VCH North Shore Child and Youth Mental Health Program.

    • HealthConnection Clinic

      148 East 15th Street, North Vancouver, BC

      Provides health care services to vulnerable individuals who have medical, mental health and/or socio-economic challenges and no regular access to a family physician.

      Read More →

      Health Connection is an Adult Service (19+): provides primary care services to individuals who do not have a regular family doctor or nurse practitioner, and face complex medical, mental health, addiction, and/or socioeconomic needs (e.g., housing, income, access to food). No scheduled appointment or formal referral is necessary to be seen at the Clinic, but scheduled appointments are available.

      The Clinic team includes family physicians, a nurse practitioners, substance use nurse, a chronic disease nurse coordinator and a medical office assistants. In addition, the clinic is collaborating with community agencies to support clients who require assistance with non-medical issues such as housing, income and access to food.

      This clinic is a partnership between the North Shore Division of Family Practice and Vancouver Coastal Health.

    • YouthInBC.com

      North Vancouver, BC

      A 24 hour website that provides immediate information, support and resources.

      Read More →

      YouthInBC.com supports young people in distress, and those concerned about them, by providing the community’s youth the opportunity to receive non-judgmental, free online crisis intervention counselling, information and resources from highly trained volunteers. This online support is now easily accessible through smartphones, allowing youth access to real-time, online support anywhere.

      YouthInBC.com is a program of the Crisis Centre.

      Tap To Call
    • North Shore Youth Clinic – Parkgate Community Centre

      Parkgate Community Centre, 3625 Banff Court, 2nd Floor, North Vancouver

      Youth Clinics offer free confidential drop-in services for youth up to 19 years of age.

      Read More →

      Youth clinics offer free and confidential drop in services for youth. At a clinic, you can talk to a health care provider about the health issues that are important to you.

      Services vary depending on which clinic you go to. Some of the free and confidential services that may be offered include:

      STI/HIV testing & treatment
      Free condoms and water-based lubricant
      Birth control (free or low cost)
      Emergency contraception
      Pap tests
      Free or low-cost birth control options
      Pregnancy testing and counselling
      General counselling and health information
      Immunizations
      Smoking Cessation
      Mental health and addictions referrals

      A Care Card is not required.

    • Sexual Health Clinic – West Vancouver

      West Community Health Centre, 1st Floor, 2121 Marine Drive, West Vancouver

      Youth Clinics offer free confidential drop-in services for youth up to 19 years of age.

      Read More →

      Services:

      • STI testing & treatment, and partner follow up
      • Birth control options
      • pills, patch, ring, implant, & the shot
      • Emergency contraception, including pill
      • HIV Pre Exposure Prophylaxis (PrEP)
      • Pregnancy options counselling & referrals
      • Harm reduction, including free condoms and naloxone kits
      • Immunizations (HPV, Mpox, Hep A & B)
    • KEY Program – Mountainside Secondary School

      3365 Mahon Avenue, North Vancouver, BC

      Alternate education provided by the North Vancouver School District, Hollyburn Family Services and PLEA.

      Read More →

      The KEY Program supports youth in grades 8 – 10. Students pursue their junior high school education in an environment designed to help them engage in social, emotional and academic learning. The program is intended for youth who struggle with the requirements of the mainstream school system, and have difficulty connecting with the traditional classroom environment, structure, and behavioural expectations.

      Three agencies (NVSD, Hollyburn, and PLEA) collaborate to provide each student with direct external support services on an individualized needs basis. Staff offer a holistic approach—taking into account the student’s performance at school, as well as the contributing factors of home and community life that affect each student’s outlook.

      Referrals to KEY are initiated by the School Based Resource Team (SBRT) at one of the 6 mainstream high-schools in North Vancouver. Students coming from out of district will need to first register with the school district at the NVSD Education Services Centre at 2121 Lonsdale Ave. All out of district requests for Mountainside Secondary School will be screened by the District Resource Team for appropriate fit, with priority given to students from the North Vancouver School District.

      Any further inquiries can be directed to Jeremy Church, Principal of Mountainside Secondary School, at 604-903-3333 or by e-mailing jchurch@nvsd44.bc.ca, or Brad Baker, District Principal, at 604-903-3444, or by e-mailing bbaker@nvsd44.bc.ca.

    • Youth Leaving Care – Hollyburn Family Services

      Unit 104 - 167 West Esplanade, North Vancouver, BC V7M 1A5

      Aprogram that offers a range of services for youth transitioning out of government care.

      Read More →

      Youth Leaving Care is a program that offers a range of services for youth transitioning out of government care. They provide the emotional, social and developmental supports to assist youth in aging out of care to “age into the community” as functional, independent adults.

      Their approach, born from the 4 R’s: Residence, Resources, Relationships, and Resiliency, offers interventions early in the transition process as Transition Support Workers assist youth to develop and execute a life plan inclusive of temporary and/or permanent housing, employment and education, and life skill development.

      Many young people leaving government care will often experience fear and isolation as they face the potential loss of relationships and support services. Youth Leaving Care will support and guide youth as they transition into independent living.

      This is a collaborative process that involves working with established support services, such as Social Workers, Youth Transition Workers, and Mental health Practitioners to provide a wraparound service for these youth.

      To qualify for this program, youth must:
      •Be between the ages of 18 and 24
      •Have some history of involvement with Ministry of Child and Family Development (MCFD) or Aboriginal Delegated Agency between birth and 19 years of age (this includes Voluntary Care Agreements, Temporary Care Orders, Custody care orders, and Youth Agreements)
      •Have the North Shore as their home community

      Referral Process
      •Self-referral is preferred, however professional or support referrals can also be made
      •Referrals can be made directly to the Transition Support Worker via phone or email
      •A referral meeting will follow the initial phone referral

    • Youth Urgent Response Team (YURT)

      152 East 15th Street, North Vancouver, BC

      Intensive youth outreach provided by Vancouver Coastal Health.

      Read More →

      A multi-disciplinary and evidence-informed approach to support 13-19 year old youth who are in need of more urgent or intensive mental health and/or substance use services. Outreach workers can provide services in the community.

      YURT is for youth experiencing the following:
      • Acute disturbance in mood, thinking or behavior which might manifest with suicidal ideation, mood problems or psychotic symptoms
      • Moderate to severe primary substance use with or without mental illness
      • Functional challenges associated with housing, income and health
      • Difficulties accessing health and social services

    • Capilano Community Services Society – Youth Services

      1733 Lions Gate Lane, North Vancouver, BC

      Capilano Community Services serves Upper and Lower Capilano and the City of North Vancouver.

      Read More →

      Capilano Youth Services provides services to youth age 10 to 24, with particular focus on the potentially at risk youth population. Our Youth Outreach Workers meet with youth in schools and in the community to provide drug and alcohol prevention awareness, advocacy, support and to facilitate referrals to other agencies and access to services. One of our primary goals is to create opportunities to identify youth potentially at-risk and provide support to the youth and their families. Capilano Youth Services offers the following programs:

      •One to One Support
      •Outreach in Schools
      •Outreach in the Community

      Capilano Youth Services are available to all youth in the Upper and Lower Capilano area. However, please contact us if you require services in another geographic area, as we may be able to provide a referral to other community organizations.

  • Talk to Someone
    • Hollyburn Support Services

      267 Esplanade W #105, North Vancouver, BC V7M 2R3

      Hollyburn Support Services offers a variety of counselling services in person, online, and by phone.

      Read More →

      The following services are offered in North Vancouver:

      Individual Counselling

      Couples/Relationship Counselling

      Co-Parenting/Parenting Counselling

      Family Counselling

      First Language Counselling (Currently: Farsi, Czech, Slovak, Turkish, Polish)

      CVAP (Crime Victim Assistance Program) Counselling

      Walk/Talk Outdoor Counselling

    • Peer Assisted Care Team (PACT)

      1835 Lonsdale Avenue suite 300, North Vancouver, BC V7M 2J8

      PACT is a mobile civilian-led team launched on November 4, 2021, that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.

      Read More →

      Services are available in English and Farsi

      If you or your loved one is in immediate danger, call 9-1-1. If the situation involves imminent safety risks or a possible threat of violence, police may be required to respond.


      PACT is a mobile civilian-led team that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.  Call 1-888-261-7228 or text 778-839-1831.

      PACT is your local support team that you can reach out to when you or someone around you is in distress due to:

      • thoughts of self-harm or suicide
      • family members experiencing challenges
      • substance use
      • loss of reality
      • feelings of hopelessness or despair
      • social isolation and loneliness
      • fear, anxiety, and depression
      • other mental health-related emergencies

      How we can help:

      • Offer support to you or your loved one over the phone, text, or in-person wherever you feel comfortable
      • Listen without judgement and provide a safe space for you to share your story and tell us what is going on
      • Provide crisis counselling and de-escalation
      • Advocate for you and accompany you to emergency departments, police stations, or community organizations
      • Connect you to the appropriate resources, services and supports in the community to meet your underlying needs
      • Provide short-term follow-up care to you and your family after a crisis event

      What we cannot do:

      • Transport you or your loved one from one place to another in the staff vehicle (if needed, transportation will be provided through taxi services)
      • Perform psychological assessments to diagnose mental illnesses or write prescriptions for medication
      • Make referrals to psychiatrists or other medical specialists for specific treatments for mental or physical health conditions (but we can help you to access primary care)
      • Fast-track applications for housing, income or disability assistance, or mental health services.
    • Counsellor – Brockton School

      3467 Duval Rd, North Vancouver, BC V7J 3E8

      Read More →

    • Youth Engagement and Empowerment

      I’ve worked in the field of Children & Youth for over 12 years. During this time I’ve dedicated my time in supporting them in Sports, Martial Arts, Play and of course in navigating through their adolescence.

      Read More →

    • Kids Help Phone

      North Vancouver, BC

      A 24 hour phone line, website and smartphone app providing immediate support, counselling or assistance.

      Read More →

      Kids Help Phone is a free and anonymous service that supports young people as they build the skills and abilities they’ll need to improve their emotional health and well-being. In addition to an array of counselling options, they offer young people a wide range of online resources and work tirelessly to share young people’s perspectives on a societal level – locally, nationally, and globally.

      Need help right now? Call 1-800-668-6868 to speak to a counsellor.
      Need help but not urgently? Visit websites to find support:

      Kids Help Phone: http://kidshelpphone.ca
      BroTalk: http://www.brotalk.ca
      Resources Around Me: https://kidshelpphone.ca/resourcesaroundme/welcome.html

      Kids Help Phone promises that all calls and live chat are anonymous and confidential. Kids Help Phone professional counsellors provide free support to young people across Canada in both English and French.

      24/7 Phone: 1-800-668-6868
      Live Chat: Wed- Sun 6pm to 2am EST
      http://kidshelpphone.ca/Teens/AskUsOnline/Chat-counselling.aspx
      App: https://kidshelpphone.ca/Teens/PhoneUs/AlwaysThere.aspx

      Tap To Call
    • Living Systems Counselling

      209 - 1500 Marine Drive, North Vancouver, BC

      Living Systems Counselling services include individual, couple and family counselling as well as play therapy or pastoral counselling. They offer affordable rates and minimum wait times at convenient locations. Living Systems Counselling utilizes Bowen family systems theory and therapy to address a wide variety of challenges. This counselling approach can help you think more clearly…

      Read More →

      Living Systems Counselling services include individual, couple and family counselling as well as play therapy or pastoral counselling. They offer affordable rates and minimum wait times at convenient locations.

      Living Systems Counselling utilizes Bowen family systems theory and therapy to address a wide variety of challenges. This counselling approach can help you think more clearly about yourself and your relationships.

      To inquire about an appointment contact 604 926 5496. No doctor’s referral is required.

      As a non-profit organization they offer counselling to all, regardless of age, sexual orientation, religious beliefs or income levels.

    • Canadian Mental Health Association

      300 - 1835 Lonsdale Avenue, North Vancouver, BC

      Clinically directed mental health & addiction services for youth & families.

      Read More →

      CMHA offers clinically directed mental health and addiction services for youth and their families. Individual, group and recreational counselling/therapy available. Self-referral.

    • North Shore ADHD & Addiction Clinic

      220 - 145 Chadwick Court, North Vancouver, BC

      Private, fee for service assistance for youth & families.

      Read More →

      Private services for children, youth and families with ADHD and addiction issues. Access to clinical counselling, group and individual therapy. Fee for service.

    • YouthInBC.com

      North Vancouver, BC

      A 24 hour website that provides immediate information, support and resources.

      Read More →

      YouthInBC.com supports young people in distress, and those concerned about them, by providing the community’s youth the opportunity to receive non-judgmental, free online crisis intervention counselling, information and resources from highly trained volunteers. This online support is now easily accessible through smartphones, allowing youth access to real-time, online support anywhere.

      YouthInBC.com is a program of the Crisis Centre.

      Tap To Call
    • North Shore Youth Clinic – Parkgate Community Centre

      Parkgate Community Centre, 3625 Banff Court, 2nd Floor, North Vancouver

      Youth Clinics offer free confidential drop-in services for youth up to 19 years of age.

      Read More →

      Youth clinics offer free and confidential drop in services for youth. At a clinic, you can talk to a health care provider about the health issues that are important to you.

      Services vary depending on which clinic you go to. Some of the free and confidential services that may be offered include:

      STI/HIV testing & treatment
      Free condoms and water-based lubricant
      Birth control (free or low cost)
      Emergency contraception
      Pap tests
      Free or low-cost birth control options
      Pregnancy testing and counselling
      General counselling and health information
      Immunizations
      Smoking Cessation
      Mental health and addictions referrals

      A Care Card is not required.

    • Sexual Health Clinic – West Vancouver

      West Community Health Centre, 1st Floor, 2121 Marine Drive, West Vancouver

      Youth Clinics offer free confidential drop-in services for youth up to 19 years of age.

      Read More →

      Services:

      • STI testing & treatment, and partner follow up
      • Birth control options
      • pills, patch, ring, implant, & the shot
      • Emergency contraception, including pill
      • HIV Pre Exposure Prophylaxis (PrEP)
      • Pregnancy options counselling & referrals
      • Harm reduction, including free condoms and naloxone kits
      • Immunizations (HPV, Mpox, Hep A & B)
    • North Shore Neighbourhood House – Youth Outreach Program

      225 East 2nd Street, North Vancouver, BC V7L 1C4

      North Shore Neighbourhood House’s Youth Outreach Program provides support, guidance and referrals to all youth.

      Read More →

      If you are in crisis, or just need someone to listen, please call on North Shore Neighbourhood House (NSNH). Their youth outreach workers are trained to provide support, guidance and referrals in a non-judgmental way. Their goal is to make you feel safe, supported and respected.

      NSNH outreach workers can help you with:
      •One-to-one support, temporary or ongoing
      •Drug and alcohol education
      •School problems
      •Family issues
      •Job and resume skills
      •Providing advocacy and information
      •Referrals to other services
      •And lots more!

      They are also available for group presentations. Please contact one of the Youth Outreach Workers for more information.

    • Capilano Community Services Society – Youth Services

      1733 Lions Gate Lane, North Vancouver, BC

      Capilano Community Services serves Upper and Lower Capilano and the City of North Vancouver.

      Read More →

      Capilano Youth Services provides services to youth age 10 to 24, with particular focus on the potentially at risk youth population. Our Youth Outreach Workers meet with youth in schools and in the community to provide drug and alcohol prevention awareness, advocacy, support and to facilitate referrals to other agencies and access to services. One of our primary goals is to create opportunities to identify youth potentially at-risk and provide support to the youth and their families. Capilano Youth Services offers the following programs:

      •One to One Support
      •Outreach in Schools
      •Outreach in the Community

      Capilano Youth Services are available to all youth in the Upper and Lower Capilano area. However, please contact us if you require services in another geographic area, as we may be able to provide a referral to other community organizations.

  • Physical Health & Well-Being
    • Peer Assisted Care Team (PACT)

      1835 Lonsdale Avenue suite 300, North Vancouver, BC V7M 2J8

      PACT is a mobile civilian-led team launched on November 4, 2021, that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.

      Read More →

      Services are available in English and Farsi

      If you or your loved one is in immediate danger, call 9-1-1. If the situation involves imminent safety risks or a possible threat of violence, police may be required to respond.


      PACT is a mobile civilian-led team that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.  Call 1-888-261-7228 or text 778-839-1831.

      PACT is your local support team that you can reach out to when you or someone around you is in distress due to:

      • thoughts of self-harm or suicide
      • family members experiencing challenges
      • substance use
      • loss of reality
      • feelings of hopelessness or despair
      • social isolation and loneliness
      • fear, anxiety, and depression
      • other mental health-related emergencies

      How we can help:

      • Offer support to you or your loved one over the phone, text, or in-person wherever you feel comfortable
      • Listen without judgement and provide a safe space for you to share your story and tell us what is going on
      • Provide crisis counselling and de-escalation
      • Advocate for you and accompany you to emergency departments, police stations, or community organizations
      • Connect you to the appropriate resources, services and supports in the community to meet your underlying needs
      • Provide short-term follow-up care to you and your family after a crisis event

      What we cannot do:

      • Transport you or your loved one from one place to another in the staff vehicle (if needed, transportation will be provided through taxi services)
      • Perform psychological assessments to diagnose mental illnesses or write prescriptions for medication
      • Make referrals to psychiatrists or other medical specialists for specific treatments for mental or physical health conditions (but we can help you to access primary care)
      • Fast-track applications for housing, income or disability assistance, or mental health services.
    • Youth Engagement and Empowerment

      I’ve worked in the field of Children & Youth for over 12 years. During this time I’ve dedicated my time in supporting them in Sports, Martial Arts, Play and of course in navigating through their adolescence.

      Read More →

    • Manager, Community Health and Wellness – Squamish Nation

      320 Seymour Blvd, North Vancouver, BC V7J 2J3

      Read More →

    • FOUNDRY North Shore

      211 West 1st Street, North Vancouver, BC

      A “one stop shop” where young people can find hope, help and support on the North Shore.

      Read More →

      Foundry North Shore is a place where any youth or parent in our community can find easy access to the help they need, when they need it. It is an integrated youth and family initiative that transforms how mental health and substance use services are delivered on the North Shore; providing early intervention to support young peoples’ well being.

      Hosted by Vancouver Coastal Health, Foundry North Shore unites over 10 partner organizations that work together to address the health care needs of youth ages 12 to 24 and their families.

      Drop In Counselling Hours
      Monday & Thursday 1:00 pm – 6:00 pm
      Tuesday/ Wednesday 1:00 pm – 5:00 pm

      Medical Services Drop In
      Monday to Thursday 2:30 pm – 5:00 pm

    • 15th Street Youth Services – Vancouver Coastal Health

      152 East 15th Street, North Vancouver, BC

      Substance misuse outpatient counselling services provided through Vancouver Coastal Health.

      Read More →

      15th Street Youth Services provides substance misuse (or concurrent) outpatient counseling services to youth (13 – 18 years old) and their families throughout the North Shore. Services are voluntary, youth-friendly, client centered, culturally relevant, free, confidential and grounded in best practice. Family participation, though not mandatory, is encouraged.

      Services provided included:

      Psychosocial assessments
      Individual counseling
      Family consultation, coaching and therapy
      Therapeutic groups
      Outreach
      Parent consultation / groups
      Psychiatric assessments, consultations & medication management
      Transition planning
      Referrals

    • HealthLinkBC

      At HealthLink BC, you will find medically-approved information on more than 5,000 health topics, symptoms, medications, and tips for maintaining a healthy lifestyle. You can also search the online Directory to find health services near you. Call 8-1-1 from anywhere in British Columbia to speak with a nurse any time of the day or night.…

      Read More →

      At HealthLink BC, you will find medically-approved information on more than 5,000 health topics, symptoms, medications, and tips for maintaining a healthy lifestyle. You can also search the online Directory to find health services near you.

      Call 8-1-1 from anywhere in British Columbia to speak with a nurse any time of the day or night. On weekdays, you can speak to a dietitian about nutrition and healthy eating. At night, we have pharmacists available to answer your medication questions.

      Tap To Call
    • North Shore Youth Mental Health & Addiction Services – VCH

      5th Floor, 132 West Esplande, North Vancouver, BC

      Free mental health services for youth accessed through MCFD
      Free substance use services for youth with direct access through North Shore C&YMH & Addiction Services – VCH

      Read More →

      Multidisciplinary team consisting of Youth Concurrent Disorder clinicians, Mental Health Clinicians, Psychiatrists, Behavior Support Workers, and Alcohol and Drug Prevention Educators. Referring problems include substance use, anxiety, depression, behavioral issues, ADHD and other mental health issues.

      Mental health services are accessed through the Ministry of Children and Family Development centralized intake. Referrals for Addiction Services are made directly to the VCH North Shore Child and Youth Mental Health Program.

    • HealthConnection Clinic

      148 East 15th Street, North Vancouver, BC

      Provides health care services to vulnerable individuals who have medical, mental health and/or socio-economic challenges and no regular access to a family physician.

      Read More →

      Health Connection is an Adult Service (19+): provides primary care services to individuals who do not have a regular family doctor or nurse practitioner, and face complex medical, mental health, addiction, and/or socioeconomic needs (e.g., housing, income, access to food). No scheduled appointment or formal referral is necessary to be seen at the Clinic, but scheduled appointments are available.

      The Clinic team includes family physicians, a nurse practitioners, substance use nurse, a chronic disease nurse coordinator and a medical office assistants. In addition, the clinic is collaborating with community agencies to support clients who require assistance with non-medical issues such as housing, income and access to food.

      This clinic is a partnership between the North Shore Division of Family Practice and Vancouver Coastal Health.

    • North Shore Youth Clinic – Parkgate Community Centre

      Parkgate Community Centre, 3625 Banff Court, 2nd Floor, North Vancouver

      Youth Clinics offer free confidential drop-in services for youth up to 19 years of age.

      Read More →

      Youth clinics offer free and confidential drop in services for youth. At a clinic, you can talk to a health care provider about the health issues that are important to you.

      Services vary depending on which clinic you go to. Some of the free and confidential services that may be offered include:

      STI/HIV testing & treatment
      Free condoms and water-based lubricant
      Birth control (free or low cost)
      Emergency contraception
      Pap tests
      Free or low-cost birth control options
      Pregnancy testing and counselling
      General counselling and health information
      Immunizations
      Smoking Cessation
      Mental health and addictions referrals

      A Care Card is not required.

    • Sexual Health Clinic – West Vancouver

      West Community Health Centre, 1st Floor, 2121 Marine Drive, West Vancouver

      Youth Clinics offer free confidential drop-in services for youth up to 19 years of age.

      Read More →

      Services:

      • STI testing & treatment, and partner follow up
      • Birth control options
      • pills, patch, ring, implant, & the shot
      • Emergency contraception, including pill
      • HIV Pre Exposure Prophylaxis (PrEP)
      • Pregnancy options counselling & referrals
      • Harm reduction, including free condoms and naloxone kits
      • Immunizations (HPV, Mpox, Hep A & B)
  • LGBTQ+
    • Youth Engagement and Empowerment

      I’ve worked in the field of Children & Youth for over 12 years. During this time I’ve dedicated my time in supporting them in Sports, Martial Arts, Play and of course in navigating through their adolescence.

      Read More →

    • YouthInBC.com

      North Vancouver, BC

      A 24 hour website that provides immediate information, support and resources.

      Read More →

      YouthInBC.com supports young people in distress, and those concerned about them, by providing the community’s youth the opportunity to receive non-judgmental, free online crisis intervention counselling, information and resources from highly trained volunteers. This online support is now easily accessible through smartphones, allowing youth access to real-time, online support anywhere.

      YouthInBC.com is a program of the Crisis Centre.

      Tap To Call
    • North Shore Youth Clinic – Parkgate Community Centre

      Parkgate Community Centre, 3625 Banff Court, 2nd Floor, North Vancouver

      Youth Clinics offer free confidential drop-in services for youth up to 19 years of age.

      Read More →

      Youth clinics offer free and confidential drop in services for youth. At a clinic, you can talk to a health care provider about the health issues that are important to you.

      Services vary depending on which clinic you go to. Some of the free and confidential services that may be offered include:

      STI/HIV testing & treatment
      Free condoms and water-based lubricant
      Birth control (free or low cost)
      Emergency contraception
      Pap tests
      Free or low-cost birth control options
      Pregnancy testing and counselling
      General counselling and health information
      Immunizations
      Smoking Cessation
      Mental health and addictions referrals

      A Care Card is not required.

    • Sexual Health Clinic – West Vancouver

      West Community Health Centre, 1st Floor, 2121 Marine Drive, West Vancouver

      Youth Clinics offer free confidential drop-in services for youth up to 19 years of age.

      Read More →

      Services:

      • STI testing & treatment, and partner follow up
      • Birth control options
      • pills, patch, ring, implant, & the shot
      • Emergency contraception, including pill
      • HIV Pre Exposure Prophylaxis (PrEP)
      • Pregnancy options counselling & referrals
      • Harm reduction, including free condoms and naloxone kits
      • Immunizations (HPV, Mpox, Hep A & B)
    • Norvan Boys and Girls Club

      800 Forsman Avenue, North Vancouver, BC V7J 2G6

      Norvan Club is one of 12 clubs operated by the Boys and Girls Club of South Coast B.C. Open to all teens.

      Read More →

      The Norvan Boys and Girls Club is a place for friendship, informal guidance and activities for children and youth. The Norvan Club encourages the physical, educational, character, and skill development of each member through recreational and social activities.

      Norvan Club offers:

      PRE-TEEN GIRLS: GRADES 5-7
      TUESDAYS 6:30 – 9:00PM

      “HYPE NIGHT”
      PRE-TEEN: GRADES 5-7
      Thursdays 6:30 – 9:00PM

      TEEN: GRADES 8-12
      FRIDAYS 6:30 – 9:00PM

      Come by for a variety of activities, snacks and a great place to just chill out. We are an inclusive environment and are open to ALL. 

      The Club’s pre-teen and teen programs are open to all members. Programs include out-trips throughout the city, cooking meals together, enjoying movie nights in a relaxed atmosphere, and providing opportunities to enhance leadership skills through increased ‘response-ability’.

      Contact the Norvan Club directly for more information on detailed program information and schedules.

  • First Nations
    • Manager, Community Health and Wellness – Squamish Nation

      320 Seymour Blvd, North Vancouver, BC V7J 2J3

      Read More →

  • Spaces Places and Faces
    • North Shore Neighbourhood House – Youth Outreach Program

      225 East 2nd Street, North Vancouver, BC V7L 1C4

      North Shore Neighbourhood House’s Youth Outreach Program provides support, guidance and referrals to all youth.

      Read More →

      If you are in crisis, or just need someone to listen, please call on North Shore Neighbourhood House (NSNH). Their youth outreach workers are trained to provide support, guidance and referrals in a non-judgmental way. Their goal is to make you feel safe, supported and respected.

      NSNH outreach workers can help you with:
      •One-to-one support, temporary or ongoing
      •Drug and alcohol education
      •School problems
      •Family issues
      •Job and resume skills
      •Providing advocacy and information
      •Referrals to other services
      •And lots more!

      They are also available for group presentations. Please contact one of the Youth Outreach Workers for more information.

    • Norvan Boys and Girls Club

      800 Forsman Avenue, North Vancouver, BC V7J 2G6

      Norvan Club is one of 12 clubs operated by the Boys and Girls Club of South Coast B.C. Open to all teens.

      Read More →

      The Norvan Boys and Girls Club is a place for friendship, informal guidance and activities for children and youth. The Norvan Club encourages the physical, educational, character, and skill development of each member through recreational and social activities.

      Norvan Club offers:

      PRE-TEEN GIRLS: GRADES 5-7
      TUESDAYS 6:30 – 9:00PM

      “HYPE NIGHT”
      PRE-TEEN: GRADES 5-7
      Thursdays 6:30 – 9:00PM

      TEEN: GRADES 8-12
      FRIDAYS 6:30 – 9:00PM

      Come by for a variety of activities, snacks and a great place to just chill out. We are an inclusive environment and are open to ALL. 

      The Club’s pre-teen and teen programs are open to all members. Programs include out-trips throughout the city, cooking meals together, enjoying movie nights in a relaxed atmosphere, and providing opportunities to enhance leadership skills through increased ‘response-ability’.

      Contact the Norvan Club directly for more information on detailed program information and schedules.

    • Capilano Community Services Society – Youth Services

      1733 Lions Gate Lane, North Vancouver, BC

      Capilano Community Services serves Upper and Lower Capilano and the City of North Vancouver.

      Read More →

      Capilano Youth Services provides services to youth age 10 to 24, with particular focus on the potentially at risk youth population. Our Youth Outreach Workers meet with youth in schools and in the community to provide drug and alcohol prevention awareness, advocacy, support and to facilitate referrals to other agencies and access to services. One of our primary goals is to create opportunities to identify youth potentially at-risk and provide support to the youth and their families. Capilano Youth Services offers the following programs:

      •One to One Support
      •Outreach in Schools
      •Outreach in the Community

      Capilano Youth Services are available to all youth in the Upper and Lower Capilano area. However, please contact us if you require services in another geographic area, as we may be able to provide a referral to other community organizations.

  • Employment and Training Schools
    • Counsellor – Brockton School

      3467 Duval Rd, North Vancouver, BC V7J 3E8

      Read More →

  • Schools
    • Counsellor – Brockton School

      3467 Duval Rd, North Vancouver, BC V7J 3E8

      Read More →

    • Mountainside Secondary School

      3365 Mahon Avenue, North Vancouver, BC

      Mountainside is North Vancouver School District’s Alternative School, targeting students in Grades 9-12.

      Read More →

      Mountainside Secondary School (MSS) is the North Vancouver School District’s smallest and newest secondary school, meeting the Ministry of Education requirements for funding as an Alternative School (BCEDAlternate Program Policy).

      MSS functions as part of the continuum of social/emotional/behavioural supports that are available to all students at all secondary schools in the NVSD, and targets students in Grades 9-12 (ages 14-19). MSS aims to allow for varied and alternate pathways to graduation (80 credit or Adult) or School Completion, and beyond.

      Features include:
      – Student to teacher ratio of approximately 15:1,
      – Creative, non-punitive, restorative approach to solving problems
      – Strong community partnerships with: Vancouver Coastal Health, Ministry of Children and Family Development, Parkgate, Capilano, and North Shore Neighbourhood House Youth Services
      – Access to both on-site doctor and nurse
      – Broad range of elective offerings

      Check out their Facebook page, too! www.facebook.com/mountainside2013

    • KEY Program – Mountainside Secondary School

      3365 Mahon Avenue, North Vancouver, BC

      Alternate education provided by the North Vancouver School District, Hollyburn Family Services and PLEA.

      Read More →

      The KEY Program supports youth in grades 8 – 10. Students pursue their junior high school education in an environment designed to help them engage in social, emotional and academic learning. The program is intended for youth who struggle with the requirements of the mainstream school system, and have difficulty connecting with the traditional classroom environment, structure, and behavioural expectations.

      Three agencies (NVSD, Hollyburn, and PLEA) collaborate to provide each student with direct external support services on an individualized needs basis. Staff offer a holistic approach—taking into account the student’s performance at school, as well as the contributing factors of home and community life that affect each student’s outlook.

      Referrals to KEY are initiated by the School Based Resource Team (SBRT) at one of the 6 mainstream high-schools in North Vancouver. Students coming from out of district will need to first register with the school district at the NVSD Education Services Centre at 2121 Lonsdale Ave. All out of district requests for Mountainside Secondary School will be screened by the District Resource Team for appropriate fit, with priority given to students from the North Vancouver School District.

      Any further inquiries can be directed to Jeremy Church, Principal of Mountainside Secondary School, at 604-903-3333 or by e-mailing jchurch@nvsd44.bc.ca, or Brad Baker, District Principal, at 604-903-3444, or by e-mailing bbaker@nvsd44.bc.ca.

  • Police and Justice
    • Hollyburn Support Services

      267 Esplanade W #105, North Vancouver, BC V7M 2R3

      Hollyburn Support Services offers a variety of counselling services in person, online, and by phone.

      Read More →

      The following services are offered in North Vancouver:

      Individual Counselling

      Couples/Relationship Counselling

      Co-Parenting/Parenting Counselling

      Family Counselling

      First Language Counselling (Currently: Farsi, Czech, Slovak, Turkish, Polish)

      CVAP (Crime Victim Assistance Program) Counselling

      Walk/Talk Outdoor Counselling

    • Peer Assisted Care Team (PACT)

      1835 Lonsdale Avenue suite 300, North Vancouver, BC V7M 2J8

      PACT is a mobile civilian-led team launched on November 4, 2021, that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.

      Read More →

      Services are available in English and Farsi

      If you or your loved one is in immediate danger, call 9-1-1. If the situation involves imminent safety risks or a possible threat of violence, police may be required to respond.


      PACT is a mobile civilian-led team that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.  Call 1-888-261-7228 or text 778-839-1831.

      PACT is your local support team that you can reach out to when you or someone around you is in distress due to:

      • thoughts of self-harm or suicide
      • family members experiencing challenges
      • substance use
      • loss of reality
      • feelings of hopelessness or despair
      • social isolation and loneliness
      • fear, anxiety, and depression
      • other mental health-related emergencies

      How we can help:

      • Offer support to you or your loved one over the phone, text, or in-person wherever you feel comfortable
      • Listen without judgement and provide a safe space for you to share your story and tell us what is going on
      • Provide crisis counselling and de-escalation
      • Advocate for you and accompany you to emergency departments, police stations, or community organizations
      • Connect you to the appropriate resources, services and supports in the community to meet your underlying needs
      • Provide short-term follow-up care to you and your family after a crisis event

      What we cannot do:

      • Transport you or your loved one from one place to another in the staff vehicle (if needed, transportation will be provided through taxi services)
      • Perform psychological assessments to diagnose mental illnesses or write prescriptions for medication
      • Make referrals to psychiatrists or other medical specialists for specific treatments for mental or physical health conditions (but we can help you to access primary care)
      • Fast-track applications for housing, income or disability assistance, or mental health services.
    • North Vancouver Youth Support Team (YST)

      147 14th Street East, North Vancouver, BC

      The North Vancouver Youth Support Team acts as a resource for teachers, parents, and youth.

      Read More →

      The North Vancouver Youth Support Team (YST) is made up of dedicated officers assigned to a total of 48 schools reaching over 20,000 students in the City and District of North Vancouver. The officers act as a resource for teachers, parents, and youth. These officers work closely with the schools as well as the local community youth services and centres.

      Examples of some presentations delivered by YST officers are: Criminal Law/Court System, Criminal Offences, Drug and Alcohol Awareness, Driving Safety, and Internet Safety.

      The goal of every YST officer is to have early and positive relationships and establish themselves as great role models for our North Vancouver youth.