Services are available in English and Farsi

If you or your loved one is in immediate danger, call 9-1-1. If the situation involves imminent safety risks or a possible threat of violence, police may be required to respond.

PACT is a mobile civilian-led team that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.  Call 1-888-261-7228 or text 778-839-1831.

PACT is your local support team that you can reach out to when you or someone around you is in distress due to:

• thoughts of self-harm or suicide
• family members experiencing challenges
• substance use
• loss of reality
• feelings of hopelessness or despair
• social isolation and loneliness
• fear, anxiety, and depression
• other mental health-related emergencies

How we can help:

• Offer support to you or your loved one over the phone, text, or in-person wherever you feel comfortable
• Listen without judgement and provide a safe space for you to share your story and tell us what is going on
• Provide crisis counselling and de-escalation
• Advocate for you and accompany you to emergency departments, police stations, or community organizations
• Connect you to the appropriate resources, services and supports in the community to meet your underlying needs
• Provide short-term follow-up care to you and your family after a crisis event

What we cannot do:

• Transport you or your loved one from one place to another in the staff vehicle (if needed, transportation will be provided through taxi services)
• Perform psychological assessments to diagnose mental illnesses or write prescriptions for medication
• Make referrals to psychiatrists or other medical specialists for specific treatments for mental or physical health conditions (but we can help you to access primary care)
• Fast-track applications for housing, income or disability assistance, or mental health services.

iYos provides outreach services for youth (ages 13-19) experiencing urgent and emergent mental health and substance use issues. Youth accessing iYos may be experiencing: acute disturbances in mood, thinking or behaviour which might manifest with suicidal ideation, mood problems or psychotic symptoms; moderate to severe primary substance use with or without mental illness; functional challenges associated with housing, income and health; and difficulties accessing health and social services. iYos can provide crisis intervention, short-term counselling, education, Intensive Case Management (ICM) services, and assessments. Additional support and consultation to parents regarding their youth in crisis is also offered. iYOS is available 7 days per week for urgent matters with staff available weekdays 8:30 am to 11:00 pm, and weekends 11:00 am to 11:00 pm.

Foundry North Shore is a place where any youth or parent in our community can find easy access to the help they need, when they need it. It is an integrated youth and family initiative that transforms how mental health and substance use services are delivered on the North Shore; providing early intervention to support young peoples’ well being.

Hosted by Vancouver Coastal Health, Foundry North Shore unites over 10 partner organizations that work together to address the health care needs of youth ages 12 to 24 and their families.

Drop In Counselling Hours
Monday & Thursday 1:00 pm – 6:00 pm
Tuesday/ Wednesday 1:00 pm – 5:00 pm

Medical Services Drop In
Monday to Thursday 2:30 pm – 5:00 pm

Whatever is a drop-in program for 2SLGBTQIA+ youth and offers a supportive, caring environment in which to hang out and be heard. This drop-in takes place at West Vancouver’s newest youth space – the Youth Hub at Park Royal Mall. The Youth Hub is a great place to hang out, watch movies, play pool, and more.

Foundry North Shore is a place where any youth or parent in our community can find easy access to the help they need, when they need it. It is an integrated youth and family initiative that transforms how mental health and substance use services are delivered on the North Shore; providing early intervention to support young peoples’ well being.

Hosted by Vancouver Coastal Health, Foundry North Shore unites over 10 partner organizations that work together to address the health care needs of youth ages 12 to 24 and their families.

Drop In Counselling Hours
Monday & Thursday 1:00 pm – 6:00 pm
Tuesday/ Wednesday 1:00 pm – 5:00 pm

Medical Services Drop In
Monday to Thursday 2:30 pm – 5:00 pm

Capilano Community Services offers the following for youth programs:

• One to one support
• Outreach in schools
• Outreach in the community
• Safe & fun drop-in programs

Capilano youth services are available to all youth in the Upper and Lower Capilano, Pemberton, Pemberton Heights, and Norgate area. However, please contact them if you require services in another geographic area, as they may be able to provide a referral to other community organizations.

Parkgate Community Services Society’s Youth Outreach Workers will meet youth almost anywhere at almost any time. If you are youth and you feel that you need to talk to someone right away, contact one of the Youth Outreach Workers below. If they are not immediately available, they will connect you with another team member, youth worker or appropriate resource.

How can Youth Outreach Workers help you? They can assist you in the following ways:
– Help you take charge of your life
– Connect you with what is happening for youth in the community
– Teach you skills that will help you at school, at work and at home
– Show you how to accomplish your dreams
– Provide workshops on topics like leadership training, drugs & alcohol, etc.
– Help you with family problems
– Help you with girl or guy problems
– Stick up for you when no one else will
– Help you with your problems, no matter how big or small, when you don’t seem to have anywhere else to turn

Capilano Community Services offers the following for youth programs:

• One to one support
• Outreach in schools
• Outreach in the community
• Safe & fun drop-in programs

Capilano youth services are available to all youth in the Upper and Lower Capilano, Pemberton, Pemberton Heights, and Norgate area. However, please contact them if you require services in another geographic area, as they may be able to provide a referral to other community organizations.

The Youth Centre Coordinator at Parkgate Community Centre organizes/supervises both preteen and teen drop-ins. The coordinator is a great resource if you need support on a Friday and/or Saturday evening with a crisis, safe place to chill, or just want someone to chat with.

In addition, the coordinator is always looking for new ideas to make Parkgate’s spaces more youth friendly, so if you have a great idea for a drop-in they would love to work with you to make it happen!

The West Vancouver Youth Services team offers various activities, programs, and services for youth from grades 6 to 12. Visit their website at westvancouver.ca/youth to learn more about opportunities for youth, special events, 1:1 and group support, youth committees, and their dedicated youth spaces. Youth Outreach Workers can offer 1:1 support and group support, referrals, and community engagement.

Parkgate Community Services Society’s Youth Outreach Workers will meet youth almost anywhere at almost any time. If you are youth and you feel that you need to talk to someone right away, contact one of the Youth Outreach Workers below. If they are not immediately available, they will connect you with another team member, youth worker or appropriate resource.

How can Youth Outreach Workers help you? They can assist you in the following ways:
– Help you take charge of your life
– Connect you with what is happening for youth in the community
– Teach you skills that will help you at school, at work and at home
– Show you how to accomplish your dreams
– Provide workshops on topics like leadership training, drugs and alcohol, etc.
– Help you with family problems
– Help you with girl or guy problems
– Stick up for you when no one else will
– Help you with your problems, no matter how big or small, when you don’t seem to have anywhere else to turn

Services are available in English and Farsi

If you or your loved one is in immediate danger, call 9-1-1. If the situation involves imminent safety risks or a possible threat of violence, police may be required to respond.

PACT is a mobile civilian-led team that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.  Call 1-888-261-7228 or text 778-839-1831.

PACT is your local support team that you can reach out to when you or someone around you is in distress due to:

• thoughts of self-harm or suicide
• family members experiencing challenges
• substance use
• loss of reality
• feelings of hopelessness or despair
• social isolation and loneliness
• fear, anxiety, and depression
• other mental health-related emergencies

How we can help:

• Offer support to you or your loved one over the phone, text, or in-person wherever you feel comfortable
• Listen without judgement and provide a safe space for you to share your story and tell us what is going on
• Provide crisis counselling and de-escalation
• Advocate for you and accompany you to emergency departments, police stations, or community organizations
• Connect you to the appropriate resources, services and supports in the community to meet your underlying needs
• Provide short-term follow-up care to you and your family after a crisis event

What we cannot do:

• Transport you or your loved one from one place to another in the staff vehicle (if needed, transportation will be provided through taxi services)
• Perform psychological assessments to diagnose mental illnesses or write prescriptions for medication
• Make referrals to psychiatrists or other medical specialists for specific treatments for mental or physical health conditions (but we can help you to access primary care)
• Fast-track applications for housing, income or disability assistance, or mental health services.

iYos provides outreach services for youth (ages 13-19) experiencing urgent and emergent mental health and substance use issues. Youth accessing iYos may be experiencing: acute disturbances in mood, thinking or behaviour which might manifest with suicidal ideation, mood problems or psychotic symptoms; moderate to severe primary substance use with or without mental illness; functional challenges associated with housing, income and health; and difficulties accessing health and social services. iYos can provide crisis intervention, short-term counselling, education, Intensive Case Management (ICM) services, and assessments. Additional support and consultation to parents regarding their youth in crisis is also offered. iYOS is available 7 days per week for urgent matters with staff available weekdays 8:30 am to 11:00 pm, and weekends 11:00 am to 11:00 pm.

Harvest Project is a community-based urban relief organization and registered Canadian charity. We connect with more than 1000 people each month – as we provide one-to-one client-coaching and active-listening, a rent bank, a grocery-support program, clothing supports, assistance for workforce re-entry, food-recovery and redistribution, and our retail Clothes For Change Thrift Boutique. All supported by volunteers and donors from every corner of the North Shore.

Harvest Project serves Metro-Vancouver’s North Shore, ‘extending a hand up’ to those in need. We provide assistance to residents from Deep Cove in the east to Horseshoe Bay in the west. Our vision is to enlarge our work as a compassionate presence for North Shore residents, by North Shore residents. We’re working to help the North Shore become the most inclusive, healthy and diverse community in Canada. We aim to collaborate with the other excellent services and not-for-profit agencies operating in our community.

In one of the wealthiest regions in Canada, critical family needs are often hidden and services are scarce for those who find themselves in desperate times. About 1 in 5 North Shore families are headed by a lone-parent – representing thousands of people. These families, and many others, are at-risk of losing access to physical, social and economic resources and opportunities.

Since 1993, Harvest Project has been reaching out to those who are experiencing extreme challenges with family break-downs, illness, job loss, and poverty. Our founder, David Foster, was a young West Vancouver business-person who fell on hard-times, found himself ‘on the street’, and was offered assistance by several local churches and other organizations. He came to embrace a Christian faith and felt inspired to begin Harvest Project as an expression of the Biblical principles of solidarity with those in poverty, caring for marginalized people, and seeking justice for neighbours in-need.

Founded in 1918, the Canadian Mental Health Association (CMHA) is the most established, most extensive community mental health organization in Canada. Through a presence in more than 330 communities across every province and one territory, CMHA provides advocacy, programs and resources that help to prevent mental health problems and illnesses, support recovery and resilience, and enable all Canadians to flourish and thrive.

With one national office, 11 divisions in all provinces and one territory, and 75 community-based branches/regions, we provide services and supports to over 1.3 million Canadians through the combined efforts of more than 5,000 staff and 11,000 volunteers.

Foundry North Shore is a place where any youth or parent in our community can find easy access to the help they need, when they need it. It is an integrated youth and family initiative that transforms how mental health and substance use services are delivered on the North Shore; providing early intervention to support young peoples’ well being.

Hosted by Vancouver Coastal Health, Foundry North Shore unites over 10 partner organizations that work together to address the health care needs of youth ages 12 to 24 and their families.

Drop In Counselling Hours
Monday & Thursday 1:00 pm – 6:00 pm
Tuesday/ Wednesday 1:00 pm – 5:00 pm

Medical Services Drop In
Monday to Thursday 2:30 pm – 5:00 pm

Blue Wave is a program of the Canadian Mental Health Association BC Division which works to support the mental health of youth in British Columbia. Their vision is “To build awareness and acceptance of personal challenges faced by those dealing with mental health issues through education, understanding and support”.

Check out the Blue Wave website for a “Wellness Check”, stories from youth with lived experience, resources and to learn more about their programs: the Janice Lee Blue Wave Bursary, the “Living Life to the Full for Youth” life skills course and Blue Wave social media.

Living Systems Counselling services include individual, couple and family counselling as well as play therapy or pastoral counselling. They offer affordable rates and minimum wait times at convenient locations.

Living Systems Counselling utilizes Bowen family systems theory and therapy to address a wide variety of challenges. This counselling approach can help you think more clearly about yourself and your relationships.

To inquire about an appointment contact 604 926 5496. No doctor’s referral is required.

As a non-profit organization they offer counselling to all, regardless of age, sexual orientation, religious beliefs or income levels.

15th Street Youth Services provides substance misuse (or concurrent) outpatient counseling services to youth (13 – 18 years old) and their families throughout the North Shore. Services are voluntary, youth-friendly, client centered, culturally relevant, free, confidential and grounded in best practice. Family participation, though not mandatory, is encouraged.

Services provided included:

Psychosocial assessments
Individual counseling
Family consultation, coaching and therapy
Therapeutic groups
Outreach
Parent consultation / groups
Psychiatric assessments, consultations & medication management
Transition planning
Referrals

The Kelty Dennehy Mental Health Resource Centre is located in the Robert and Greta Ho Centre for Psychiatry and Education on the Lions Gate Hospital campus and operated by The Canadian Mental Health Association, North and West Vancouver Branch. The resource centre is a place where family, friends and those affected by mental health challenges can feel comfortable to seek support and get trusted information. By providing the resources, the centre is integral to developing community and addressing barriers and stigma surrounding mental health issues. The centre offers educational opportunities and on-the-ground support and problem solving provided by people with lived-experience.

Parent-Teen Mediation is a specialized counselling service designed to improve communication in families experiencing parent-teen conflict. Skilled mediators assist families to develop solutions that promote healthy and realistic expectations for both parents and teenagers. Mediators meet with family members at home, in an office, or in a community location that suits the interests of all parties. Mediation services can help:

Maintain or re-integrate teenagers into the family home
Resolve specific conflicts
Improve family communication
Foster mutual understanding
Arrange referrals to other support services

Parent-Teen Mediation is for families on the North Shore with children between the ages of 12 and 18 who are experiencing conflict with issues like expectations, curfews and other rules, behaviour, school, independence, and respect.

Parent-Teen mediation can involve one to ten sessions over a maximum of three months and is available to all North Shore Residents at no cost.

Through fusion of recreational activities,”STEPS” encourages youth to interact in a nurturing and non-judgemental environment while promoting healthy living habits. Activities like hiking, yoga and laser tag build self confidence and strengthen both social and personal fitness goals. The program touches on all aspects of wellness aiming to equip participants with understanding, skills and strategies for living and maintaining a mentally healthy lifestyle.

Currently the STEPS Program runs September to June. STEPS youth meet weekly. Communication between program coordinator and participants is encouraged on an open group chat webpage keeping youth connected and supported throughout the week. One-on-one meet-ups are also offered through the coordinator as needed. Activities and locations vary, bringing new STEPS adventures weekly.

For more information contact STEPS Youth Program Coordinator, Sydney Mattu.

Hollyburn’s Victim Support Program provides a range of support services free of charge to women, children, youth, and men, who have been victims of:

Relationship violence
Family violence
Sexualized assault (recent or historic)
Criminal harassment.

We provide service to residents of North and West Vancouver, including Bowen Island. We are also able to support individuals outside these areas who are a victim of the above crimes and the matter is scheduled in North Vancouver Provincial Court.

If necessary, services can be provided during non-business hours and/or in a community setting in order to meet your unique circumstances and needs. Coordinated links with multi-language services will be available when required.

Hollyburn also offers fee for service counselling for individuals who have access to Crime Victim Assistance Program (CVAP) funding. For information on our CVAP registered counsellor, please see the Counselling section on our website.

Individuals may refer themselves or access this services through a referral from a family member, community professional, police officer, or police-based victim service.

You are not alone.

Pathways Serious Mental Illness Society  is here to help you cope – with support, information, education, and advocacy.

Pathways consists of family members and friends of those with mental illness who know what others are going through, and can help by sharing their experience.

CMHA offers clinically directed mental health and addiction services for youth and their families. Individual, group and recreational counselling/therapy available. Self-referral.

The North Shore Stress and Anxiety Clinic offers effective help for adults, parents, teens, children, couples, and families. They will help you better understand your problems, develop a treatment plan that meets your needs, and teach you skills to make lasting positive changes. Their diverse team of psychologists and psychiatrists have the compassion, training, and expertise to provide high-quality assessments and therapy that works. They use state of the art cognitive behavioural therapy (CBT) and other evidence-based treatment approaches to treat everything from day-to-day stress, anxiety, and low mood to anxiety disorders, clinical depression, and a range of other problems.

The team also conducts psychoeducational assessments and other specialized evaluations (e.g., medical-legal and disability assessments). Their high quality psychoeducational assessments for children, adolescents, and adults are designed to examine potential learning challenges, symptoms of Attention-Deficit/Hyperactivity Disorder (ADHD), or giftedness and to assist with school and life planning.

Private services for children, youth and families with ADHD and addiction issues. Access to clinical counselling, group and individual therapy. Fee for service.

Multidisciplinary team consisting of Youth Concurrent Disorder clinicians, Mental Health Clinicians, Psychiatrists, Behavior Support Workers, and Alcohol and Drug Prevention Educators. Referring problems include substance use, anxiety, depression, behavioral issues, ADHD and other mental health issues.

Mental health services are accessed through the Ministry of Children and Family Development centralized intake. Referrals for Addiction Services are made directly to the VCH North Shore Child and Youth Mental Health Program.

Youth clinics offer free and confidential drop in services for youth. At a clinic, you can talk to a health care provider about the health issues that are important to you.

Services vary depending on which clinic you go to. Some of the free and confidential services that may be offered include:

STI/HIV testing & treatment
Free condoms and water-based lubricant
Birth control (free or low cost)
Emergency contraception
Pap tests
Free or low-cost birth control options
Pregnancy testing and counselling
General counselling and health information
Immunizations
Smoking Cessation
Mental health and addictions referrals

A Care Card is not required.

Offers bilingual (Farsi-English) clinical counselling for all youth and their parents in addition to groups on healthy relationships, mindfulness and mental health issues. Therapists are specialized in trauma treatment.

Various programs are offered including: individual and family based counselling, support groups for everyone on Saturdays, parenting workshops, Family Integration program (which has various topics including emotion management etc.).

Counselling
We can help you when life gets hard or you’re experiencing anxiety, depression, bullying, disordered eating, sexual abuse, relationship violence, coming out, gender identity, and more. Our counsellors have the training and experience to ensure you feel safe, comfortable, and supported.
If your parents can’t afford the counselling fees or you don’t want to tell them about your sessions, we can help. Our intake counsellor can tell you more about the ways we can support you.
We also provide:
• Free transportation, as needed, to and from our office
• Free drinks and snacks during your counselling sessions
We know you’re busy with school, work, and life in general, so our office is open:
• Weeknights until 8:00 pm
• Saturdays from 9:00am – 4:00pm

Embody
If you or someone you know is struggling with an eating disorder, or disordered eating of any kind, Embody has education, resources, and inspiration that can help.
We also encourage you to check out Love Our Bodies, Love Ourselves movement. Join the conversation on Facebook , Twitter or Instagram and connect with other B.C. youth who are talking about what it means to have a healthy body image.

YouthLAB
Every year, a small group of North Shore high school students (grades 10-12), come together as volunteers to form the Youth Leadership Advisory Board (YouthLAB). If you are interested in public speaking, writing, and mental health, we’d love to connect with you.
YouthLAB members:
• Meet two evenings each month (weekday evening to be determined), from 4:30 – 6:30pm (snacks included when meetings take place in-person)
• Earn up to 50 hours of community service from September through May
• Learn about mental health issues from our professional counsellors
• Advocate for the needs of at-risk youth in our community
• Develop leadership, communication, and public speaking skills
YouthLAB members create presentations and campaigns for their high school peers, focused on topics including depression, anxiety, LGBTQ2S+ issues, disordered eating, bullying, and relationship violence. If you’re ready to make a real difference in your community. For additional information click here.
Applications for YouthLAB 2021/2022 cohort (beginning in October 2021) are open now. Please click here for an application form.
The YouthLAB 2019/2020 cohort produced an amazing art book that provides a creative illustration of their youth-lead work in addressing mental health issues facing young people. Eleven youth attending North Shore Schools created this book to share their artistic reflections about wellness and mental health topics such as anxiety, depression, trauma and social justice concerns with their peers. Click here to view and download this book. The 202/2021 YouthLAB created a video, check back here to see it later in May.

PROUD2BE
We created our PROUD2BE programs, because we know that those of us who identify as LGBTQ2S+ need a safe place to talk about how that feels – and how hard it can be sometimes. We also offer help to parents and family members if they’re having a hard time, too.

The Adolescent & Children’s Empowerment Program provides services for children between 3 & 18 years of age who have witnessed or experienced abuse, threats or violence in the home. The ACE program is open to children who reside on the North Shore. The ACE program provides assessments, referrals and age appropriate support groups for children and adolescents, individual counselling for children & adolescents, support to parents, group and individual counselling for parents (as time permits) and prevention activities for schools. Through the ACE Program, young people are provided services in a safe, supportive environment where they can express and explore their feelings through art, play and discussion. Participants share with their peers, learn new coping strategies and are empowered through their experiences.

These services, available to families referred through MCFD, provide goal-oriented home based services to prevent out of home placements and reduce risks within families.

We also help children who have been in care reconnect with their families. Families are assigned a Family Counsellor who can respond quickly if needed, provide therapeutic and educational interventions and connect the family to professional and community-based resources.

These services help family members develop the resources, goals and skills they need to keep their family together.

Individual Family Preservation and Reunification Services are services provided directly to clients by a Family Counsellor and are delivered primarily in the home. A Family Counsellor provides support to families through assessment, parenting skills, counselling, connecting to communities and addressing concrete needs.

Additional specialized therapeutic interventions may be provided by another clinician working directly with the Family Counsellor. The Family Counsellor and Resource Worker support families by providing a range of services to address a variety of needs.

Referrals are often made to contracted services deemed necessary, including homemaker services (practical training and support for parents’ in-home management and routines); child and youth care one-to-one workers (available for children up to 15 as well as teens in continuing care); doula services (in-home help for expectant and new parents); mediation (primarily parent/teen).

This program nurtures the self-esteem of girls by matching them with caring female volunteers who offer them educational support and academic assistance. With the support of a Study Buddy tutor, Little Sisters, ages 7-17, are encouraged and equipped to improve their educational performance and meet their academic goals, which contributes to their overall self-esteem. Study Buddies meet for one hour once a week for a minimum of six months and tutoring sessions take place at a mutually agreeable location after school or on weekends.

Little Sisters can be referred by parents/guardians, counsellors, social workers, teachers, etc. Little Sisters may come from various family backgrounds, including single parent or two parent families, temporary or permanent care, etc.

Big Sisters are women (age 19 or older) who spend 2-4 hours a week for a minimum of one year with their Little Sister (age 7-17) in a one to one mentoring friendship. Each Big & Little Sister match gets together once a week to participate in fun activities they both enjoy such as crafts, sports, going to the beach, watching movies or simply hanging out and spending time together! Big Sisters group activities are also offered each month.

Little Sisters can be referred by parents/guardians, counsellors, social workers, teachers, etc. Little Sisters may come from a variety of family backgrounds including single parent or two parent families, temporary or permanent care.

Capilano Youth Services provides services to youth age 10 to 24, with particular focus on the potentially at risk youth population. Our Youth Outreach Workers meet with youth in schools and in the community to provide drug and alcohol prevention awareness, advocacy, support and to facilitate referrals to other agencies and access to services. One of our primary goals is to create opportunities to identify youth potentially at-risk and provide support to the youth and their families. Capilano Youth Services offers the following programs:

•One to One Support
•Outreach in Schools
•Outreach in the Community

Capilano Youth Services are available to all youth in the Upper and Lower Capilano area. However, please contact us if you require services in another geographic area, as we may be able to provide a referral to other community organizations.

Services are available in English and Farsi

If you or your loved one is in immediate danger, call 9-1-1. If the situation involves imminent safety risks or a possible threat of violence, police may be required to respond.

PACT is a mobile civilian-led team that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.  Call 1-888-261-7228 or text 778-839-1831.

PACT is your local support team that you can reach out to when you or someone around you is in distress due to:

• thoughts of self-harm or suicide
• family members experiencing challenges
• substance use
• loss of reality
• feelings of hopelessness or despair
• social isolation and loneliness
• fear, anxiety, and depression
• other mental health-related emergencies

How we can help:

• Offer support to you or your loved one over the phone, text, or in-person wherever you feel comfortable
• Listen without judgement and provide a safe space for you to share your story and tell us what is going on
• Provide crisis counselling and de-escalation
• Advocate for you and accompany you to emergency departments, police stations, or community organizations
• Connect you to the appropriate resources, services and supports in the community to meet your underlying needs
• Provide short-term follow-up care to you and your family after a crisis event

What we cannot do:

• Transport you or your loved one from one place to another in the staff vehicle (if needed, transportation will be provided through taxi services)
• Perform psychological assessments to diagnose mental illnesses or write prescriptions for medication
• Make referrals to psychiatrists or other medical specialists for specific treatments for mental or physical health conditions (but we can help you to access primary care)
• Fast-track applications for housing, income or disability assistance, or mental health services.

iYos provides outreach services for youth (ages 13-19) experiencing urgent and emergent mental health and substance use issues. Youth accessing iYos may be experiencing: acute disturbances in mood, thinking or behaviour which might manifest with suicidal ideation, mood problems or psychotic symptoms; moderate to severe primary substance use with or without mental illness; functional challenges associated with housing, income and health; and difficulties accessing health and social services. iYos can provide crisis intervention, short-term counselling, education, Intensive Case Management (ICM) services, and assessments. Additional support and consultation to parents regarding their youth in crisis is also offered. iYOS is available 7 days per week for urgent matters with staff available weekdays 8:30 am to 11:00 pm, and weekends 11:00 am to 11:00 pm.

Whatever is a drop-in program for 2SLGBTQIA+ youth and offers a supportive, caring environment in which to hang out and be heard. This drop-in takes place at West Vancouver’s newest youth space – the Youth Hub at Park Royal Mall. The Youth Hub is a great place to hang out, watch movies, play pool, and more.

Harvest Project is a community-based urban relief organization and registered Canadian charity. We connect with more than 1000 people each month – as we provide one-to-one client-coaching and active-listening, a rent bank, a grocery-support program, clothing supports, assistance for workforce re-entry, food-recovery and redistribution, and our retail Clothes For Change Thrift Boutique. All supported by volunteers and donors from every corner of the North Shore.

Harvest Project serves Metro-Vancouver’s North Shore, ‘extending a hand up’ to those in need. We provide assistance to residents from Deep Cove in the east to Horseshoe Bay in the west. Our vision is to enlarge our work as a compassionate presence for North Shore residents, by North Shore residents. We’re working to help the North Shore become the most inclusive, healthy and diverse community in Canada. We aim to collaborate with the other excellent services and not-for-profit agencies operating in our community.

In one of the wealthiest regions in Canada, critical family needs are often hidden and services are scarce for those who find themselves in desperate times. About 1 in 5 North Shore families are headed by a lone-parent – representing thousands of people. These families, and many others, are at-risk of losing access to physical, social and economic resources and opportunities.

Since 1993, Harvest Project has been reaching out to those who are experiencing extreme challenges with family break-downs, illness, job loss, and poverty. Our founder, David Foster, was a young West Vancouver business-person who fell on hard-times, found himself ‘on the street’, and was offered assistance by several local churches and other organizations. He came to embrace a Christian faith and felt inspired to begin Harvest Project as an expression of the Biblical principles of solidarity with those in poverty, caring for marginalized people, and seeking justice for neighbours in-need.

Capilano Community Services offers the following for youth programs:

• One to one support
• Outreach in schools
• Outreach in the community
• Safe & fun drop-in programs

Capilano youth services are available to all youth in the Upper and Lower Capilano, Pemberton, Pemberton Heights, and Norgate area. However, please contact them if you require services in another geographic area, as they may be able to provide a referral to other community organizations.

Living Systems Counselling services include individual, couple and family counselling as well as play therapy or pastoral counselling. They offer affordable rates and minimum wait times at convenient locations.

Living Systems Counselling utilizes Bowen family systems theory and therapy to address a wide variety of challenges. This counselling approach can help you think more clearly about yourself and your relationships.

To inquire about an appointment contact 604 926 5496. No doctor’s referral is required.

As a non-profit organization they offer counselling to all, regardless of age, sexual orientation, religious beliefs or income levels.

Through fusion of recreational activities,”STEPS” encourages youth to interact in a nurturing and non-judgemental environment while promoting healthy living habits. Activities like hiking, yoga and laser tag build self confidence and strengthen both social and personal fitness goals. The program touches on all aspects of wellness aiming to equip participants with understanding, skills and strategies for living and maintaining a mentally healthy lifestyle.

Currently the STEPS Program runs September to June. STEPS youth meet weekly. Communication between program coordinator and participants is encouraged on an open group chat webpage keeping youth connected and supported throughout the week. One-on-one meet-ups are also offered through the coordinator as needed. Activities and locations vary, bringing new STEPS adventures weekly.

For more information contact STEPS Youth Program Coordinator, Sydney Mattu.

Hollyburn’s Victim Support Program provides a range of support services free of charge to women, children, youth, and men, who have been victims of:

Relationship violence
Family violence
Sexualized assault (recent or historic)
Criminal harassment.

We provide service to residents of North and West Vancouver, including Bowen Island. We are also able to support individuals outside these areas who are a victim of the above crimes and the matter is scheduled in North Vancouver Provincial Court.

If necessary, services can be provided during non-business hours and/or in a community setting in order to meet your unique circumstances and needs. Coordinated links with multi-language services will be available when required.

Hollyburn also offers fee for service counselling for individuals who have access to Crime Victim Assistance Program (CVAP) funding. For information on our CVAP registered counsellor, please see the Counselling section on our website.

Individuals may refer themselves or access this services through a referral from a family member, community professional, police officer, or police-based victim service.

West Vancouver Police Victim Services Program provides information, support and referrals to victims/witnesses and their families of crime and/or tragedy.

Support – provide short term support to victims/witnesses and their families of crime and/or tragedy.

Information – Provide information on the status of the police investigation and the court process.

Referrals – Provide information on referrals to Community agencies and services.

Court Support – Provide ongoing support and accompany upon request, victims/witnesses and their families through the Court process.

Assistance – Provide assistance with the Voluntary applications and forms; Victim Impact Statements, Crime Victim Assistance Program and Restitution forms.

You are not alone.

Pathways Serious Mental Illness Society  is here to help you cope – with support, information, education, and advocacy.

Pathways consists of family members and friends of those with mental illness who know what others are going through, and can help by sharing their experience.

CMHA offers clinically directed mental health and addiction services for youth and their families. Individual, group and recreational counselling/therapy available. Self-referral.

The North Shore Stress and Anxiety Clinic offers effective help for adults, parents, teens, children, couples, and families. They will help you better understand your problems, develop a treatment plan that meets your needs, and teach you skills to make lasting positive changes. Their diverse team of psychologists and psychiatrists have the compassion, training, and expertise to provide high-quality assessments and therapy that works. They use state of the art cognitive behavioural therapy (CBT) and other evidence-based treatment approaches to treat everything from day-to-day stress, anxiety, and low mood to anxiety disorders, clinical depression, and a range of other problems.

The team also conducts psychoeducational assessments and other specialized evaluations (e.g., medical-legal and disability assessments). Their high quality psychoeducational assessments for children, adolescents, and adults are designed to examine potential learning challenges, symptoms of Attention-Deficit/Hyperactivity Disorder (ADHD), or giftedness and to assist with school and life planning.

Private services for children, youth and families with ADHD and addiction issues. Access to clinical counselling, group and individual therapy. Fee for service.

Parkgate Community Services Society’s Youth Outreach Workers will meet youth almost anywhere at almost any time. If you are youth and you feel that you need to talk to someone right away, contact one of the Youth Outreach Workers below. If they are not immediately available, they will connect you with another team member, youth worker or appropriate resource.

How can Youth Outreach Workers help you? They can assist you in the following ways:
– Help you take charge of your life
– Connect you with what is happening for youth in the community
– Teach you skills that will help you at school, at work and at home
– Show you how to accomplish your dreams
– Provide workshops on topics like leadership training, drugs and alcohol, etc.
– Help you with family problems
– Help you with girl or guy problems
– Stick up for you when no one else will
– Help you with your problems, no matter how big or small, when you don’t seem to have anywhere else to turn

Youth clinics offer free and confidential drop in services for youth. At a clinic, you can talk to a health care provider about the health issues that are important to you.

Services vary depending on which clinic you go to. Some of the free and confidential services that may be offered include:

STI/HIV testing & treatment
Free condoms and water-based lubricant
Birth control (free or low cost)
Emergency contraception
Pap tests
Free or low-cost birth control options
Pregnancy testing and counselling
General counselling and health information
Immunizations
Smoking Cessation
Mental health and addictions referrals

A Care Card is not required.

Counselling
We can help you when life gets hard or you’re experiencing anxiety, depression, bullying, disordered eating, sexual abuse, relationship violence, coming out, gender identity, and more. Our counsellors have the training and experience to ensure you feel safe, comfortable, and supported.
If your parents can’t afford the counselling fees or you don’t want to tell them about your sessions, we can help. Our intake counsellor can tell you more about the ways we can support you.
We also provide:
• Free transportation, as needed, to and from our office
• Free drinks and snacks during your counselling sessions
We know you’re busy with school, work, and life in general, so our office is open:
• Weeknights until 8:00 pm
• Saturdays from 9:00am – 4:00pm

Embody
If you or someone you know is struggling with an eating disorder, or disordered eating of any kind, Embody has education, resources, and inspiration that can help.
We also encourage you to check out Love Our Bodies, Love Ourselves movement. Join the conversation on Facebook , Twitter or Instagram and connect with other B.C. youth who are talking about what it means to have a healthy body image.

YouthLAB
Every year, a small group of North Shore high school students (grades 10-12), come together as volunteers to form the Youth Leadership Advisory Board (YouthLAB). If you are interested in public speaking, writing, and mental health, we’d love to connect with you.
YouthLAB members:
• Meet two evenings each month (weekday evening to be determined), from 4:30 – 6:30pm (snacks included when meetings take place in-person)
• Earn up to 50 hours of community service from September through May
• Learn about mental health issues from our professional counsellors
• Advocate for the needs of at-risk youth in our community
• Develop leadership, communication, and public speaking skills
YouthLAB members create presentations and campaigns for their high school peers, focused on topics including depression, anxiety, LGBTQ2S+ issues, disordered eating, bullying, and relationship violence. If you’re ready to make a real difference in your community. For additional information click here.
Applications for YouthLAB 2021/2022 cohort (beginning in October 2021) are open now. Please click here for an application form.
The YouthLAB 2019/2020 cohort produced an amazing art book that provides a creative illustration of their youth-lead work in addressing mental health issues facing young people. Eleven youth attending North Shore Schools created this book to share their artistic reflections about wellness and mental health topics such as anxiety, depression, trauma and social justice concerns with their peers. Click here to view and download this book. The 202/2021 YouthLAB created a video, check back here to see it later in May.

PROUD2BE
We created our PROUD2BE programs, because we know that those of us who identify as LGBTQ2S+ need a safe place to talk about how that feels – and how hard it can be sometimes. We also offer help to parents and family members if they’re having a hard time, too.

The Adolescent & Children’s Empowerment Program provides services for children between 3 & 18 years of age who have witnessed or experienced abuse, threats or violence in the home. The ACE program is open to children who reside on the North Shore. The ACE program provides assessments, referrals and age appropriate support groups for children and adolescents, individual counselling for children & adolescents, support to parents, group and individual counselling for parents (as time permits) and prevention activities for schools. Through the ACE Program, young people are provided services in a safe, supportive environment where they can express and explore their feelings through art, play and discussion. Participants share with their peers, learn new coping strategies and are empowered through their experiences.

Parkgate Community Services Society (PCSS) employs two full-time Seymour Youth Outreach Workers and a full-time Youth Services Supervisor (funded by DNV). PCSS operates and provides services through the Youth Centre at Parkgate Community Centre.

Big Sisters are women (age 19 or older) who spend 2-4 hours a week for a minimum of one year with their Little Sister (age 7-17) in a one to one mentoring friendship. Each Big & Little Sister match gets together once a week to participate in fun activities they both enjoy such as crafts, sports, going to the beach, watching movies or simply hanging out and spending time together! Big Sisters group activities are also offered each month.

Little Sisters can be referred by parents/guardians, counsellors, social workers, teachers, etc. Little Sisters may come from a variety of family backgrounds including single parent or two parent families, temporary or permanent care.

If you are in crisis, or just need someone to listen, please call on North Shore Neighbourhood House (NSNH). Their youth outreach workers are trained to provide support, guidance and referrals in a non-judgmental way. Their goal is to make you feel safe, supported and respected.

NSNH outreach workers can help you with:
•One-to-one support, temporary or ongoing
•Drug and alcohol education
•School problems
•Family issues
•Job and resume skills
•Providing advocacy and information
•Referrals to other services
•And lots more!

They are also available for group presentations. Please contact one of the Youth Outreach Workers for more information.

Capilano Youth Services provides services to youth age 10 to 24, with particular focus on the potentially at risk youth population. Our Youth Outreach Workers meet with youth in schools and in the community to provide drug and alcohol prevention awareness, advocacy, support and to facilitate referrals to other agencies and access to services. One of our primary goals is to create opportunities to identify youth potentially at-risk and provide support to the youth and their families. Capilano Youth Services offers the following programs:

•One to One Support
•Outreach in Schools
•Outreach in the Community

Capilano Youth Services are available to all youth in the Upper and Lower Capilano area. However, please contact us if you require services in another geographic area, as we may be able to provide a referral to other community organizations.

Services are available in English and Farsi

If you or your loved one is in immediate danger, call 9-1-1. If the situation involves imminent safety risks or a possible threat of violence, police may be required to respond.

PACT is a mobile civilian-led team that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.  Call 1-888-261-7228 or text 778-839-1831.

PACT is your local support team that you can reach out to when you or someone around you is in distress due to:

• thoughts of self-harm or suicide
• family members experiencing challenges
• substance use
• loss of reality
• feelings of hopelessness or despair
• social isolation and loneliness
• fear, anxiety, and depression
• other mental health-related emergencies

How we can help:

• Offer support to you or your loved one over the phone, text, or in-person wherever you feel comfortable
• Listen without judgement and provide a safe space for you to share your story and tell us what is going on
• Provide crisis counselling and de-escalation
• Advocate for you and accompany you to emergency departments, police stations, or community organizations
• Connect you to the appropriate resources, services and supports in the community to meet your underlying needs
• Provide short-term follow-up care to you and your family after a crisis event

What we cannot do:

• Transport you or your loved one from one place to another in the staff vehicle (if needed, transportation will be provided through taxi services)
• Perform psychological assessments to diagnose mental illnesses or write prescriptions for medication
• Make referrals to psychiatrists or other medical specialists for specific treatments for mental or physical health conditions (but we can help you to access primary care)
• Fast-track applications for housing, income or disability assistance, or mental health services.

Foundry North Shore is a place where any youth or parent in our community can find easy access to the help they need, when they need it. It is an integrated youth and family initiative that transforms how mental health and substance use services are delivered on the North Shore; providing early intervention to support young peoples’ well being.

Hosted by Vancouver Coastal Health, Foundry North Shore unites over 10 partner organizations that work together to address the health care needs of youth ages 12 to 24 and their families.

Drop In Counselling Hours
Monday & Thursday 1:00 pm – 6:00 pm
Tuesday/ Wednesday 1:00 pm – 5:00 pm

Medical Services Drop In
Monday to Thursday 2:30 pm – 5:00 pm

15th Street Youth Services provides substance misuse (or concurrent) outpatient counseling services to youth (13 – 18 years old) and their families throughout the North Shore. Services are voluntary, youth-friendly, client centered, culturally relevant, free, confidential and grounded in best practice. Family participation, though not mandatory, is encouraged.

Services provided included:

Psychosocial assessments
Individual counseling
Family consultation, coaching and therapy
Therapeutic groups
Outreach
Parent consultation / groups
Psychiatric assessments, consultations & medication management
Transition planning
Referrals

Sex Sense is a free confidential sexual health referral and information service open Monday to Friday from 9:00 a.m. to 9:00 p.m. (Pacific time). The team of registered nurses, clinical counsellors, and sex educators offer information and resources for people living in British Columbia, Canada.

To have your questions answered, you have two options:

– Call at 1-800-SEX-SENSE (1-800-739-7367) throughout BC or 604-731-7803 in the Lower Mainland

– Submit your question through a form on their website.

You can ask about sex, sexuality, and other hot topics, including:

– birth control and emergency contraception
– pregnancy options
– abortion
– sexually transmitted infections (STIs/STDs)
– Pap tests/Pelvic exams
– sexual pleasure
– and more!

Through fusion of recreational activities,”STEPS” encourages youth to interact in a nurturing and non-judgemental environment while promoting healthy living habits. Activities like hiking, yoga and laser tag build self confidence and strengthen both social and personal fitness goals. The program touches on all aspects of wellness aiming to equip participants with understanding, skills and strategies for living and maintaining a mentally healthy lifestyle.

Currently the STEPS Program runs September to June. STEPS youth meet weekly. Communication between program coordinator and participants is encouraged on an open group chat webpage keeping youth connected and supported throughout the week. One-on-one meet-ups are also offered through the coordinator as needed. Activities and locations vary, bringing new STEPS adventures weekly.

For more information contact STEPS Youth Program Coordinator, Sydney Mattu.

Hollyburn’s Victim Support Program provides a range of support services free of charge to women, children, youth, and men, who have been victims of:

Relationship violence
Family violence
Sexualized assault (recent or historic)
Criminal harassment.

We provide service to residents of North and West Vancouver, including Bowen Island. We are also able to support individuals outside these areas who are a victim of the above crimes and the matter is scheduled in North Vancouver Provincial Court.

If necessary, services can be provided during non-business hours and/or in a community setting in order to meet your unique circumstances and needs. Coordinated links with multi-language services will be available when required.

Hollyburn also offers fee for service counselling for individuals who have access to Crime Victim Assistance Program (CVAP) funding. For information on our CVAP registered counsellor, please see the Counselling section on our website.

Individuals may refer themselves or access this services through a referral from a family member, community professional, police officer, or police-based victim service.

Multidisciplinary team consisting of Youth Concurrent Disorder clinicians, Mental Health Clinicians, Psychiatrists, Behavior Support Workers, and Alcohol and Drug Prevention Educators. Referring problems include substance use, anxiety, depression, behavioral issues, ADHD and other mental health issues.

Mental health services are accessed through the Ministry of Children and Family Development centralized intake. Referrals for Addiction Services are made directly to the VCH North Shore Child and Youth Mental Health Program.

Youth clinics offer free and confidential drop in services for youth. At a clinic, you can talk to a health care provider about the health issues that are important to you.

Services vary depending on which clinic you go to. Some of the free and confidential services that may be offered include:

STI/HIV testing & treatment
Free condoms and water-based lubricant
Birth control (free or low cost)
Emergency contraception
Pap tests
Free or low-cost birth control options
Pregnancy testing and counselling
General counselling and health information
Immunizations
Smoking Cessation
Mental health and addictions referrals

A Care Card is not required.

Whatever is a drop-in program for 2SLGBTQIA+ youth and offers a supportive, caring environment in which to hang out and be heard. This drop-in takes place at West Vancouver’s newest youth space – the Youth Hub at Park Royal Mall. The Youth Hub is a great place to hang out, watch movies, play pool, and more.

Offers bilingual (Farsi-English) clinical counselling for all youth and their parents in addition to groups on healthy relationships, mindfulness and mental health issues. Therapists are specialized in trauma treatment.

Various programs are offered including: individual and family based counselling, support groups for everyone on Saturdays, parenting workshops, Family Integration program (which has various topics including emotion management etc.).

Whatever is a drop-in program for 2SLGBTQIA+ youth and offers a supportive, caring environment in which to hang out and be heard. This drop-in takes place at West Vancouver’s newest youth space – the Youth Hub at Park Royal Mall. The Youth Hub is a great place to hang out, watch movies, play pool, and more.

A drop-in group for North Shore youth to talk about Gender Identity and Sexual Orientation.

This group runs weekly and focuses on supporting youth regarding their gender identity and sexual orientation and any other concerns or struggles. Drop-in group is facilitated by Master’s Level Child and Youth therapists trained by Elisabeth Cooke of Inclusivity (www.diversitymanaged.com) and Dr. Melady Preece, Registered Psychologist (drmeladypreece.com).

No cost. No registration required.

More info at:
www.facebook.com/genderdiversitysupport

The North Shore Stress and Anxiety Clinic offers effective help for adults, parents, teens, children, couples, and families. They will help you better understand your problems, develop a treatment plan that meets your needs, and teach you skills to make lasting positive changes. Their diverse team of psychologists and psychiatrists have the compassion, training, and expertise to provide high-quality assessments and therapy that works. They use state of the art cognitive behavioural therapy (CBT) and other evidence-based treatment approaches to treat everything from day-to-day stress, anxiety, and low mood to anxiety disorders, clinical depression, and a range of other problems.

The team also conducts psychoeducational assessments and other specialized evaluations (e.g., medical-legal and disability assessments). Their high quality psychoeducational assessments for children, adolescents, and adults are designed to examine potential learning challenges, symptoms of Attention-Deficit/Hyperactivity Disorder (ADHD), or giftedness and to assist with school and life planning.

Youth clinics offer free and confidential drop in services for youth. At a clinic, you can talk to a health care provider about the health issues that are important to you.

Services vary depending on which clinic you go to. Some of the free and confidential services that may be offered include:

STI/HIV testing & treatment
Free condoms and water-based lubricant
Birth control (free or low cost)
Emergency contraception
Pap tests
Free or low-cost birth control options
Pregnancy testing and counselling
General counselling and health information
Immunizations
Smoking Cessation
Mental health and addictions referrals

A Care Card is not required.

Counselling
We can help you when life gets hard or you’re experiencing anxiety, depression, bullying, disordered eating, sexual abuse, relationship violence, coming out, gender identity, and more. Our counsellors have the training and experience to ensure you feel safe, comfortable, and supported.
If your parents can’t afford the counselling fees or you don’t want to tell them about your sessions, we can help. Our intake counsellor can tell you more about the ways we can support you.
We also provide:
• Free transportation, as needed, to and from our office
• Free drinks and snacks during your counselling sessions
We know you’re busy with school, work, and life in general, so our office is open:
• Weeknights until 8:00 pm
• Saturdays from 9:00am – 4:00pm

Embody
If you or someone you know is struggling with an eating disorder, or disordered eating of any kind, Embody has education, resources, and inspiration that can help.
We also encourage you to check out Love Our Bodies, Love Ourselves movement. Join the conversation on Facebook , Twitter or Instagram and connect with other B.C. youth who are talking about what it means to have a healthy body image.

YouthLAB
Every year, a small group of North Shore high school students (grades 10-12), come together as volunteers to form the Youth Leadership Advisory Board (YouthLAB). If you are interested in public speaking, writing, and mental health, we’d love to connect with you.
YouthLAB members:
• Meet two evenings each month (weekday evening to be determined), from 4:30 – 6:30pm (snacks included when meetings take place in-person)
• Earn up to 50 hours of community service from September through May
• Learn about mental health issues from our professional counsellors
• Advocate for the needs of at-risk youth in our community
• Develop leadership, communication, and public speaking skills
YouthLAB members create presentations and campaigns for their high school peers, focused on topics including depression, anxiety, LGBTQ2S+ issues, disordered eating, bullying, and relationship violence. If you’re ready to make a real difference in your community. For additional information click here.
Applications for YouthLAB 2021/2022 cohort (beginning in October 2021) are open now. Please click here for an application form.
The YouthLAB 2019/2020 cohort produced an amazing art book that provides a creative illustration of their youth-lead work in addressing mental health issues facing young people. Eleven youth attending North Shore Schools created this book to share their artistic reflections about wellness and mental health topics such as anxiety, depression, trauma and social justice concerns with their peers. Click here to view and download this book. The 202/2021 YouthLAB created a video, check back here to see it later in May.

PROUD2BE
We created our PROUD2BE programs, because we know that those of us who identify as LGBTQ2S+ need a safe place to talk about how that feels – and how hard it can be sometimes. We also offer help to parents and family members if they’re having a hard time, too.

The Norvan Boys and Girls Club is a place for friendship, informal guidance and activities for children and youth. The Norvan Club encourages the physical, educational, character, and skill development of each member through recreational and social activities.

Norvan Club offers:

PRE-TEEN GIRLS: GRADES 5-7
TUESDAYS 6:30 – 9:00PM

“HYPE NIGHT”
PRE-TEEN: GRADES 5-7
Thursdays 6:30 – 9:00PM

TEEN: GRADES 8-12
FRIDAYS 6:30 – 9:00PM

Come by for a variety of activities, snacks and a great place to just chill out. We are an inclusive environment and are open to ALL. 

The Club’s pre-teen and teen programs are open to all members. Programs include out-trips throughout the city, cooking meals together, enjoying movie nights in a relaxed atmosphere, and providing opportunities to enhance leadership skills through increased ‘response-ability’.

Contact the Norvan Club directly for more information on detailed program information and schedules.

Whatever is a drop-in program for 2SLGBTQIA+ youth and offers a supportive, caring environment in which to hang out and be heard. This drop-in takes place at West Vancouver’s newest youth space – the Youth Hub at Park Royal Mall. The Youth Hub is a great place to hang out, watch movies, play pool, and more.

The Youth Centre Coordinator at Parkgate Community Centre organizes/supervises both preteen and teen drop-ins. The coordinator is a great resource if you need support on a Friday and/or Saturday evening with a crisis, safe place to chill, or just want someone to chat with.

In addition, the coordinator is always looking for new ideas to make Parkgate’s spaces more youth friendly, so if you have a great idea for a drop-in they would love to work with you to make it happen!

Youth Unlimited North Shore (YU North Shore) is the only organization on the North Shore that cares for the physical, mental, social, emotional, and spiritual needs of vulnerable youth in the community and the local church.

YU North Shore provides a multitude of opportunities for fun and transformational connection for local youth (Ages 10 to 24) through relevant programs (TACO Tuesday boardgames night, Mental Health Discussion Group), community partnerships (City Fest, Mobile Youth Drop-In RV), school partnerships (After-School Jams, Cooking Club) and long-term one-on-one mentorships.

Youth Unlimited is a faith-based organization and is interested in genuine connections with young people to support them on their turf with the help they need. YU North Shore staff seek to provide relational care that is consistent, understanding, authentic, non-judgmental, and empathetic.

The West Vancouver Youth Services team offers various activities, programs, and services for youth from grades 6 to 12. Visit their website at westvancouver.ca/youth to learn more about opportunities for youth, special events, 1:1 and group support, youth committees, and their dedicated youth spaces. Youth Outreach Workers can offer 1:1 support and group support, referrals, and community engagement.

Parkgate Community Services Society (PCSS) employs two full-time Seymour Youth Outreach Workers and a full-time Youth Services Supervisor (funded by DNV). PCSS operates and provides services through the Youth Centre at Parkgate Community Centre.

Big Sisters are women (age 19 or older) who spend 2-4 hours a week for a minimum of one year with their Little Sister (age 7-17) in a one to one mentoring friendship. Each Big & Little Sister match gets together once a week to participate in fun activities they both enjoy such as crafts, sports, going to the beach, watching movies or simply hanging out and spending time together! Big Sisters group activities are also offered each month.

Little Sisters can be referred by parents/guardians, counsellors, social workers, teachers, etc. Little Sisters may come from a variety of family backgrounds including single parent or two parent families, temporary or permanent care.

If you are in crisis, or just need someone to listen, please call on North Shore Neighbourhood House (NSNH). Their youth outreach workers are trained to provide support, guidance and referrals in a non-judgmental way. Their goal is to make you feel safe, supported and respected.

NSNH outreach workers can help you with:
•One-to-one support, temporary or ongoing
•Drug and alcohol education
•School problems
•Family issues
•Job and resume skills
•Providing advocacy and information
•Referrals to other services
•And lots more!

They are also available for group presentations. Please contact one of the Youth Outreach Workers for more information.

The Norvan Boys and Girls Club is a place for friendship, informal guidance and activities for children and youth. The Norvan Club encourages the physical, educational, character, and skill development of each member through recreational and social activities.

Norvan Club offers:

PRE-TEEN GIRLS: GRADES 5-7
TUESDAYS 6:30 – 9:00PM

“HYPE NIGHT”
PRE-TEEN: GRADES 5-7
Thursdays 6:30 – 9:00PM

TEEN: GRADES 8-12
FRIDAYS 6:30 – 9:00PM

Come by for a variety of activities, snacks and a great place to just chill out. We are an inclusive environment and are open to ALL. 

The Club’s pre-teen and teen programs are open to all members. Programs include out-trips throughout the city, cooking meals together, enjoying movie nights in a relaxed atmosphere, and providing opportunities to enhance leadership skills through increased ‘response-ability’.

Contact the Norvan Club directly for more information on detailed program information and schedules.

Capilano Youth Services provides services to youth age 10 to 24, with particular focus on the potentially at risk youth population. Our Youth Outreach Workers meet with youth in schools and in the community to provide drug and alcohol prevention awareness, advocacy, support and to facilitate referrals to other agencies and access to services. One of our primary goals is to create opportunities to identify youth potentially at-risk and provide support to the youth and their families. Capilano Youth Services offers the following programs:

•One to One Support
•Outreach in Schools
•Outreach in the Community

Capilano Youth Services are available to all youth in the Upper and Lower Capilano area. However, please contact us if you require services in another geographic area, as we may be able to provide a referral to other community organizations.

Harvest Project is a community-based urban relief organization and registered Canadian charity. We connect with more than 1000 people each month – as we provide one-to-one client-coaching and active-listening, a rent bank, a grocery-support program, clothing supports, assistance for workforce re-entry, food-recovery and redistribution, and our retail Clothes For Change Thrift Boutique. All supported by volunteers and donors from every corner of the North Shore.

Harvest Project serves Metro-Vancouver’s North Shore, ‘extending a hand up’ to those in need. We provide assistance to residents from Deep Cove in the east to Horseshoe Bay in the west. Our vision is to enlarge our work as a compassionate presence for North Shore residents, by North Shore residents. We’re working to help the North Shore become the most inclusive, healthy and diverse community in Canada. We aim to collaborate with the other excellent services and not-for-profit agencies operating in our community.

In one of the wealthiest regions in Canada, critical family needs are often hidden and services are scarce for those who find themselves in desperate times. About 1 in 5 North Shore families are headed by a lone-parent – representing thousands of people. These families, and many others, are at-risk of losing access to physical, social and economic resources and opportunities.

Since 1993, Harvest Project has been reaching out to those who are experiencing extreme challenges with family break-downs, illness, job loss, and poverty. Our founder, David Foster, was a young West Vancouver business-person who fell on hard-times, found himself ‘on the street’, and was offered assistance by several local churches and other organizations. He came to embrace a Christian faith and felt inspired to begin Harvest Project as an expression of the Biblical principles of solidarity with those in poverty, caring for marginalized people, and seeking justice for neighbours in-need.

Harvest Project is a community-based urban relief organization and registered Canadian charity. We connect with more than 1000 people each month – as we provide one-to-one client-coaching and active-listening, a rent bank, a grocery-support program, clothing supports, assistance for workforce re-entry, food-recovery and redistribution, and our retail Clothes For Change Thrift Boutique. All supported by volunteers and donors from every corner of the North Shore.

Harvest Project serves Metro-Vancouver’s North Shore, ‘extending a hand up’ to those in need. We provide assistance to residents from Deep Cove in the east to Horseshoe Bay in the west. Our vision is to enlarge our work as a compassionate presence for North Shore residents, by North Shore residents. We’re working to help the North Shore become the most inclusive, healthy and diverse community in Canada. We aim to collaborate with the other excellent services and not-for-profit agencies operating in our community.

In one of the wealthiest regions in Canada, critical family needs are often hidden and services are scarce for those who find themselves in desperate times. About 1 in 5 North Shore families are headed by a lone-parent – representing thousands of people. These families, and many others, are at-risk of losing access to physical, social and economic resources and opportunities.

Since 1993, Harvest Project has been reaching out to those who are experiencing extreme challenges with family break-downs, illness, job loss, and poverty. Our founder, David Foster, was a young West Vancouver business-person who fell on hard-times, found himself ‘on the street’, and was offered assistance by several local churches and other organizations. He came to embrace a Christian faith and felt inspired to begin Harvest Project as an expression of the Biblical principles of solidarity with those in poverty, caring for marginalized people, and seeking justice for neighbours in-need.

Youth Unlimited North Shore (YU North Shore) is the only organization on the North Shore that cares for the physical, mental, social, emotional, and spiritual needs of vulnerable youth in the community and the local church.

YU North Shore provides a multitude of opportunities for fun and transformational connection for local youth (Ages 10 to 24) through relevant programs (TACO Tuesday boardgames night, Mental Health Discussion Group), community partnerships (City Fest, Mobile Youth Drop-In RV), school partnerships (After-School Jams, Cooking Club) and long-term one-on-one mentorships.

Youth Unlimited is a faith-based organization and is interested in genuine connections with young people to support them on their turf with the help they need. YU North Shore staff seek to provide relational care that is consistent, understanding, authentic, non-judgmental, and empathetic.

Services are available in English and Farsi

If you or your loved one is in immediate danger, call 9-1-1. If the situation involves imminent safety risks or a possible threat of violence, police may be required to respond.

PACT is a mobile civilian-led team that will respond to crisis calls related to mental health and/or substance use on the North Shore. The program pairs a mental health professional and a peer worker to provide trauma-informed, culturally safe support to youth aged 13+ or adults in the North Shore.  Call 1-888-261-7228 or text 778-839-1831.

PACT is your local support team that you can reach out to when you or someone around you is in distress due to:

• thoughts of self-harm or suicide
• family members experiencing challenges
• substance use
• loss of reality
• feelings of hopelessness or despair
• social isolation and loneliness
• fear, anxiety, and depression
• other mental health-related emergencies

How we can help:

• Offer support to you or your loved one over the phone, text, or in-person wherever you feel comfortable
• Listen without judgement and provide a safe space for you to share your story and tell us what is going on
• Provide crisis counselling and de-escalation
• Advocate for you and accompany you to emergency departments, police stations, or community organizations
• Connect you to the appropriate resources, services and supports in the community to meet your underlying needs
• Provide short-term follow-up care to you and your family after a crisis event

What we cannot do:

• Transport you or your loved one from one place to another in the staff vehicle (if needed, transportation will be provided through taxi services)
• Perform psychological assessments to diagnose mental illnesses or write prescriptions for medication
• Make referrals to psychiatrists or other medical specialists for specific treatments for mental or physical health conditions (but we can help you to access primary care)
• Fast-track applications for housing, income or disability assistance, or mental health services.

West Vancouver Police Victim Services Program provides information, support and referrals to victims/witnesses and their families of crime and/or tragedy.

Support – provide short term support to victims/witnesses and their families of crime and/or tragedy.

Information – Provide information on the status of the police investigation and the court process.

Referrals – Provide information on referrals to Community agencies and services.

Court Support – Provide ongoing support and accompany upon request, victims/witnesses and their families through the Court process.

Assistance – Provide assistance with the Voluntary applications and forms; Victim Impact Statements, Crime Victim Assistance Program and Restitution forms.